UMB Bank

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UMB Bank provides consumer, private wealth and commercial banking services in eight states – Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas.

Address: 1800 Grand Blvd, Kansas City, MO 64108, USA

Phone: (816) 218-2210

Website

State: Missouri

City: Kansas City

Zip Code: 64108

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

I actually wanted to give them a zero but  I will just say they deserve no stars.  The problem is not with the tellers for me, it's the boneheads over them that sit behind the cubicles.   Whenever they make a mistake,  they make sure you pay not them.  Their service is very crappy.  Don't start an account with this bank.  You're better off with online banking.

 7 years ago (11-12-2017)

Most staff were welcoming and told us to take pictures. Then a security guard told us not to. Puzzling.

 8 years ago (07-08-2017)

The manager is a super B! I deposited funds into my account at another branch, intending to use that money to buy a new vehicle. I know the teller and so she didn't put a hold on the funds, so I thought I was good to go. The dealership would've charged 2% fee for using a debit card, so I opted to go to this branch to get a cashier's check. Not only did the manager in charge of overriding say she wouldn't authorize the check, she took it upon herself to then put a hold on the account, so that when I got back to the dealership, my card was declined and my account went negative from other purchases I thought were covered. I had to call for a ride. My night and next morning were ruined. When I went back to my original teller the next morning to apologize for this other woman's behavior, she was aghast that I was treated how I was, apologized on behalf of UMB, released the funds AND gave me the cashier's check. 

UMB IS STILL A GOOD BANK. BUT DO NOT GO TO THIS BRANCH!!!

 9 years ago (08-12-2016)

I have been with this bank, and more specifically this location, for a few years now. I have never experienced a single negative encounter. 

 15 years ago (05-03-2011)

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