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Reviews, get directions and contact details for United Bank

Address: 4901 MacCorkle Ave SE, Charleston, WV 25304, USA
Phone: (304) 720-3575
State: West Virginia
City: Charleston
Zip Code: 25304


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Absolutely shameful customer service at this branch office. Upon entering I was told by a teller that someone would be with me shortly so I could open an account. I waited 40 minutes and a lady came in and sat across from me - a man voice from an adjacent office asked her if she needed assistance and she said "No, I'm waiting for my husband." I sat there another couple of minutes before leaving and heading over to Sun Trust Bank at the Kroger Supermarket. Sun Trust treated me well, and I was able to open an account quickly. If I could give zero stars, I would. Even the tv in the waiting area looks like it's 25 years old, and it was tuned to msnbc, so go figure.
8 years ago (29-08-2017)
Tellers always nice, plenty of parking, I prefer to go inside.
8 years ago (14-11-2017)
Very inconvenient business hours, only open when everyone else is working, drive thru only on Saturday, if the bank closes at 4 pm through the week and drive thru only on Saturday how do you expect people to do business with you?
8 years ago (12-08-2017)
Good service and helpful staff. Convenient location in Kanawha City.
9 years ago (15-10-2016)
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