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Reviews, get directions and contact details for United States Postal Service

Address: 22 N Sussex St, Dover, NJ 07801, USA
Phone: (800) 275-8777
State: New Jersey
Zip Code: 07801


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Reviews
Google reviews for post offices really don't matter, between Parsippany and Dover we have had nothing but headaches and lost mail. Moved to Randolph Oct. 1st, Parsippany has lost a TON of our mail - checks, gift cards, etc. - that still have not arrived 3+ months later; I guess they are gone forever. Now our apartment 'cluster mailbox' in Randolph fell over on the Sunday after Thanksgiving - 7 WEEKS LATER IT STILL HAS NOT BEEN FIXED!!!! Countless calls to Cynthia Torres resulted in her deflecting blame, no ETA's (repeatedly lying to us saying it would be fixed 'next week'), no concern and no attempts to expedite considering how patient and understanding we have been all these weeks. They royally screwed us over the holidays and didn't seem to care. (No blame rests on the actual mailmen though, they are terrific and have been hand-delivering our mail to the leasing agent all this time). Filed a complaint with the Postmaster at Dover Mail Annex, the lazy schmuck never had the courtesy to call us back. So fed up I could spit nails!!! AVOID AT ALL COSTS!!!!!!!!!!!!!!!
8 years ago (22-09-2017)
NEVER use the Dover Post Office. Every order I have made from Amazon that has been routed through the Dover Post Office has been stolen. One lost delivery might be understandable but I am talking about 4 shipments in one week. Dover scanned them as delivered when they never were. They must hire thieves to work there. BE WARNED.
8 years ago (04-05-2017)
Horrible service. What happened to the USPS? When I tracked my package online, the site stated that delivery was attempted, which is an outright lie (no slip was left for me and I was by the mailbox at the time delivery was allegedly attempted), and that the package would be available at the post office today. This package is important, so first I went to Dover and was told my package might be at the annex. Drove there, where I was told that they think the carrier has the package and delivery will be attempted again today. The clerk at the annex told me that their system didn't say anything about an attempted delivery - apparently the USPS internal system shows entirely different information about packages than the public website. So I wasted almost two hours today because of the USPS, still haven't received my package, and nobody can tell me if/when it will be delivered or even where it is. The male clerk (manager?) with a very condescending attitude at the Dover post office told me that there will be many more people that come in there today with the exact same issue. Obviously this happens all the time and shame on us poor fools for expecting decent service and courtesy. Lesson from all this is don't trust the USPS, especially for mail coming through Dover NJ.
8 years ago (11-04-2017)
Getting other people’s mail, days I don’t even receive mail. Getting worse and worse👎
8 years ago (28-11-2017)
Since our regular postman left, the substitutes have sometimes left mail from other buildings in the mailboxes of my building of this large apartment complex. I never received the bill this month for my cell phone. Who knows what has happened in the other buildings. I discovered that mail is now in my box a whole hour before I normally receive it, which leaves me to suspect that the substitutes are rushing and therefore making SERIOUS mistakes. Mail in the wrong hands could lead to identity theft or late fees for mail never delivered. Please have your letter carriers use the same precautions and care that THEY WOULD LIKE IF IT WAS THEIR MAIL.
8 years ago (12-07-2017)
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