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United States Postal Service

  1. Michigan
  2. Walled Lake Local Government Office

Reviews, get directions and contact details for United States Postal Service

Address: 995 N Pontiac Trail, Walled Lake, MI 48390, USA
Phone: (800) 275-8777
State: Michigan
Zip Code: 48390


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Reviews
I would give this place 0 stars if possible. This is my first time leaving a review for any place, and felt it was absolutely necessary. No one knows what they are doing; every time I walk in, the service window personnel are completely unprofessional and immediately refer to their supervisor for any question. We had a package lost twice, which no one tried to find in a timely manner. When one of the packages was finally delivered over a month late after having been paid for overnight shipping, the envelope it was delivered in had clearly been opened by someone and resealed, on top of being outside of the original overnight shipping envelope. Every time I visit, I find other customers here who frequently have issues with delivery. Another customer was told his package that was supposedly delivered could have been lost because their “regular” service person was away and their “sub” person doesn’t know how to do their job... I honestly do not know how or why this place can claim to operate as a government owned service location. Absolutely terrible management and service.
9 years ago (28-12-2017)
Apparently you have to give at least 1 star in order to get your review posted. What a joke. This post office deserves NO stars. Amazing that this Post Office is still in business considering all the horrible reviews it has gotten. But what can you expect from a Government run facility? I called 3 times today. It rang and rang with no one answering. And THEN I was disconnected after a short period of time.
9 years ago (27-10-2017)
THE WORST. Like other reviewers here, I've called numerous times only to have the phone ring and ring and then disconnect. I ordered a package that never arrived, but that the post office says was "delivered to my front porch." I stopped in and spoke with a man who scribbled down my information on a scrap of paper and told me the carrier would call me back after their route that day. Never received a call. I tried calling again and by some miracle actually got through to a woman named Bianca. She told me she would look into the issue and then contact me by a specific date. Surprise - that date came and went and she never called me back. I wasted 2 weeks of my time going back and forth trying to deal with these people with zero resolution to my problem and they could apparently care less. I finally just filed a dispute with my credit card company. Believe all the 1-star reviews you've read here and avoid this place if you can at all costs.
9 years ago (30-08-2017)
Can I put ZERO stars???? (Apparently not) I have a package that's been sitting at the USPS for 12 DAYS! I had to contact the company that I ordered from to track the package and after they waited for an hour for a customer service rep. was told that someone tried to deliver the package but could not figure out where to deliver it.....I work in a business office! They were supposed to try and redeliver the following day (a Friday....when the business is OPEN) and it has been sitting somewhere in the post office ever since!
9 years ago (26-09-2017)
This is absolutely the WORST post office I have ever had to deal with. Between mis-delivering packages to having packages just remain at the post office without it ever going out to be delivered, I am not sure how what is going on with this place. Also take into the fact they NEVER answer their phone for any sort of customer service. How pathetic!
9 years ago (28-09-2017)
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