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United States Postal Service

  1. Pennsylvania
  2. Broomall Local Government Office

Reviews, get directions and contact details for United States Postal Service

Address: 2628 West Chester Pike, Broomall, PA 19008, USA
Phone: (800) 275-8777
State: Pennsylvania
Zip Code: 19008


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Reviews
Every time I go into this post office, I have a fantastic experience. They are extremely helpful and friendly and go out of their way to help you. I choose them rather than the one closer to me due to their great customer service. They go above and beyond every time I use them.
8 years ago (07-06-2017)
Do not depend on this post office to handle anything professionally! I have been doing business with this post office for over 6 years and have been regretting it ever since. The only reason I stayed for 6 years was because of convenience but that is no more. In the past 6 years we have had our mail put in the wrong P.O. Box more than 20 times!! One of these times resulting in a check being cash fraudulently and we had to get the police involved. Just last week, I send out a package using pre-paid postage but it was returned to me for non payment of 9 grams!! I paid for 15 lbs and 1oz, but this package weighed 15 lbs 1.9 oz. Amazingly, the teller had to get a supervisors help because she didn't even know how to charge by the gram. This post office also lost 8 of my packages and it took 3 days for them to track them down. I got no refund and nothing but an "I'm sorry" from the Post Master. Bottom line; this place is filled with completely incompetent workers who do not care about the customer or the packages. If you need to have something delivered by a deadline I highly recommend finding another venue to ship your packages. They often return packages to you even after you pay and get a receipt! It will then take 2-3 days before you get the package back and by then the items may be late. I had to pay over $130 in overnight fees because of this. With so many problems and complete lack of trying these people either don't care or perhaps there is some discrimination occurring. I just wish I had more recourse.
9 years ago (22-09-2016)
Line moves along, staff is exceptionally friendly, don't always get the latest stamp.
8 years ago (04-07-2017)
There was a line so the two tellers asked another clerk to help out, the new teller berated them for being incompetent and proceeded to throw packages in to sorting bins. Despite being older (had long gray hair) she behaved like a spoiled teen ager.
10 years ago (06-02-2015)
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