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United States Postal Service

  1. Illinois

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 9760 Franklin Ave, Franklin Park, IL 60131, USA
Phone: (800) 275-8777
State: Illinois
Zip Code: 60131


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews
My package was delivered at the franklin location then it was out for deliver dec 1,2017 after that no more status i open a case and they close it with out resolution they didnt care in contacting me. Then i call two days later to reopen it so they say your package was lost nowhere to be found the supervisor of that facility didnt care in looking for it she basically said good luck finding it. Rude unprofessional how is it that my package is lost and nowhere to be found i ask if they ever find it to send it back to me she said no because the package was lost like really? Im pretty sure the people who works there took it never attenpted to deliver it they ask the mail man. Ridiculous bad experience. How is people supposed to trust them with there packages. Very unprofessional
7 years ago (05-12-2017)
Every time i come here the workers are nice. I haven't had any problems.
7 years ago (18-12-2017)
I had a package transferred from ups to the post office it was supposed to arrive Saturday the status sayd package left with individual however I was home waiting for it as soon as the mail man got there I got my mail but no package he never left a package there no individual in my household received the package nor did he leave one because I was there and he only left 2 letters and when I call some lady named wanda is rude and doesn't give you info or care to even help she says call later or talk to your mail man and when I spoke to my mail man he sayd sometimes that happens and it's ups fault still haven't received anything and since the status says delivered the company which I ordered my stuff from won't give me a refund more than 100 dollars of merchandise lost with no answers this is the worst customer service I have ever experienced ever !!!!!
7 years ago (09-11-2017)
Excellent customer service always. They are very patient and helpful with my ebay packages.
8 years ago (06-05-2017)
Do not come here for passport renewals, etc!!!! They are listed as one of the places to go for this but do not provide the service! They tell you to go to the Franklin Park city hall, down the street, which I did and they had no Idea what form to fill out, seemed incompetent, I filled out what I was told then you have to go back to the post office and mail it, mine was returned and had to do all over since Franklin Park does not know what they are doing as far as passports go.
9 years ago (31-08-2016)
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