United States Postal Service

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Address: 177 Weldon Pkwy, Maryland Heights, MO 63043, USA

Phone: (314) 567-7767

Website

State: Missouri

Zip Code: 63043

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Items are delayed so often. Tracking info is either plain wrong or not updated. Tracking said Out for Delivery on 2 occasions recently but package never arrived on that day. On one occasion it took a week after the status said Out for Delivery. There is always long wait times on customer care (30 - 45 minutes is usual). Even after waiting you would not get any status update apart from what you see online which is just wrong. The only hope is that they may initiate an enquiry if you say that your item is lost. I guess we should always buy the insurance if we want to send anything expensive through USPS.

 8 years ago (19-08-2017)

I agree with the majority of the reviews posted here. The extremely poor customer service and the errors in mail delivery are simply ridiculous.  My amazon packaged was scheduled for delivery by 8pm on Friday, however, the postal carrier did not deliver it stating "unable to access front door due to security gate"...WHAT GATE, there is NO GATE and has never been a GATE that would prevent access to my front door.  A lie, plain and simple, liar.

 8 years ago (22-08-2017)

I'm fed up again.  I'm tired of my mail being delivered by substitute carriers that don't care!  Supposedly this time a package was confirmed delivered Aug 18.  It was NOT delivered.  Probably was delivered to the wrong location again.  It is Aug. 30 today!  
My neighbor got a call from the Mc Donalds 3 blocks away that they had his mail once.
The last time I was this ticked off, I got a personal apology from the asst. head of the claims division and a call from the Hazelwood PO with his unlisted phone number if I had any future trouble.

 8 years ago (30-08-2017)

Great service with nice people I left my stamps there and they mailed them back to me!

 8 years ago (18-08-2017)

It's good although you guys need to ben on time more this is unnecessary and not ok

 8 years ago (20-10-2017)

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