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United States Postal Service

  1. Minnesota

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 229 Minnetonka Ave S, Wayzata, MN 55391, USA
Phone: (800) 275-8777
State: Minnesota
Zip Code: 55391


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Awesome staff and service! I've been to this post office multiple times and have had great experiences each time with the friendly, helpful, and cooperative staff. Unfortunately, I have been in this office when other customers were very obviously upset and distraught, especially with passports. For me, I understand completely that these employees have strict time limits and not to mention they have other customers to wait on that should not be neglected for someone lacking respect such as the select few I have seen. It is extremely unreasonable to expect these employees to bend the rules for people that are unprepared or barely on time for appointments, and to use their own children as an excuse for the dilemma is pitiful. This is a professional business environment and those who come here for assistance should treat it as so. A little respect and accountability goes a very long way. Overall, the staff and service here is wonderful. Highly recommend!
8 years ago (22-01-2018)
Awesome staff!!! Had a lost package where postage had gotten torn off and the Staff went above and beyond to help find and recover package. It was handled professionally and with a positive out come... Great job.... I also send packages from here regularly and the Staff is always helpful and positive!!! One of the best post offices I use to send my Ebay stuff from on a regular basis. Thanks to all the Staff at Wayzata postal.
8 years ago (22-01-2018)
RUDE and LACKING PROFESSIONALISM & KINDNESS. I had an appointment for passorts for my 2 children (2 & 4 y/o.) I was there at 9:50 for a 10:00 appointment. At the window the manager, an older woman with short gray wavy hair, told me I'd have to step aside and wait until 10. In the meantime I realized I had more paperwork to fill out than what I'd already prepared. So, I stepped aside and nearly finished before another woman with long black braids called me up. I explained I'd be completely ready at the very latest by 10:05, but similar to another review on here, they informed me I'd have to reschedule my appointment. I said I'd like to try and finish and then talk to the manager but the woman pointed to the line of customers and said, "she's busy." It's hard being a mom and trying to accomplish things with children in tow. Those 2 women were rude & completely lacking kindness & professionalism. My 4 y/o daughter commented on the way out, "mom we're getting kicked out?"... Even if they had expressed some sympathy or compassion instead of being cold and rude, my morning may not have begun with tears...
8 years ago (08-12-2017)
The service at this post office was terrible! I went in for passports and they would not help me with filling the paper work out. I had to reschedule the appointment for an hour later then I came back and they wouldn't take me again. I had my three young children with me. My husband was parking and they said I was not ready. It was 10:30 when the appointment started and I was there at 10:25. Just because my husband was a few minutes late they wouldn't take us. I live an hour away and had been turned away twice. I had said this is not good customer service and he said it's not about that.What is going on with our service industry? Lot more happened but I walked out with me three children in toe and they even said "Mom they were mean to you." There was a man there for his passport and I said let him go first they still wouldn't do it!
8 years ago (20-06-2017)
Extremely rude staff at this post office. Avoid if possible.
8 years ago (19-11-2017)
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