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Reviews, get directions and contact details for United States Postal Service

Address: 214 Jackson St, Sioux City, IA 51101, USA
Phone: (800) 275-8777
State: Iowa
City: Sioux City
Zip Code: 51101


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

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Reviews
Had ordered shoes for a wedding online. After a week of being shipped with FedEx they were transferred to the Sioux City Post Office for final delivery. Received a tracking notification that they arrived at the post office on 10/31 and a subsequent scan that said they were out for delivery to be delivered by end of day 10/31. Nothing showed up 10/31 or 11/1. Still said out for delivery. Figured it was probably sitting at the post office so tried to pick up at the post office on 11/2 before leaving for the wedding but they had no clue where it was. Was finally delivered 11/6- after the wedding. About 2 months prior lost time-sensitive correspondence for the same wedding resulting in delayed delivery. Utter incompetence.
8 years ago (07-11-2017)
I’m pretty sure these guys strive to have the worst customer service in the nation. Their automated call system is a joke and you cannot get the help needed there. If that’s not bad enough, no one will ever pick up the phone at the local office either. Missing a package? May as well forget about. No one here cares nor will they help you.
7 years ago (23-02-2018)
Within a week they've delivered 2 of my packages to the wrong address. Both items say they were delivered to a parcel box, I go out there and the box has already been opened both times. I'm getting real tired of this constantly happening. I still have yet to receive my packages.
7 years ago (20-01-2018)
They often keep switching our mail with the neighbors! What if there was important information in those mails? Not sure a complaint would be suffice.
8 years ago (06-07-2017)
I cannot get through when I call. I have tried several different times of day on different days. I am not able to leave a message and no one answers. I live out of town and a trip there to handle what I think was a computer generated warning about my PO box, is not worth my time.
8 years ago (18-07-2017)
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