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United States Postal Service

  1. Florida

Reviews, get directions and contact details for United States Postal Service

Address: 5927 SW 70th St, South Miami, FL 33143, USA
Phone: (800) 275-8777
State: Florida
Zip Code: 33143


Opening Hours

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 8:30 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews
Do yourself a favor and avoid this particular location. All the cashiers have an attitude problem and will use ghetto slang to talk to you. Last I checked, federal paid workers have to be professional. We have an issue with packages going missing while out for delivery, so I went in to have the hold my 200 dollar package so I could pick it up myself. Supervisor assured me they'd hold it and to pick it up tomorrow. I come in the next day and an entirely new supervisor said "it's out for delivery". They didn't scan the package when delivered and guess what: It never arrived. They are severely incompetent and lazy here.
8 years ago (09-12-2017)
Fri 12-15-17 @ approx.11:30 am I went to this location to mail my moms Christmas card,when my turn came a young lady took my letter,quoted me 2 prices with a not so friendly attitude to begin with. As I handed her a 20$ bill,she sort of shoved it back at me on the counter stating in a very SNAPPY RUDE demeanor " I don't have change for that,I just opened up". Surprised by such a rude approach I stated as I was digging for smaller bills " oh well that is not my fault " I am sure I was NOT rude to her. She snapped at me again in the same way stating " I didn't say it was your fault,so you do have change " at that point I did tell her that she was being very rude and that I have NEVER been treated this way at my Post Office. We have been coming there for 27 years and NEVER had Anyone treated me this rude !! I could not believe this ! I went outside but decided to go back in and look at her name tag Carrie was her name YES CARRIE ! I asked to speak to a supervisor,stood there for a while,was totally ignored.I did tell her as I left that since she would not let me speak to a supervisor,she would be famous today as I was going to post my very unpleasant interaction with her on line. The next customer received very friendly service from her as I was waiting ...hoping to speak to the Branch Manager,I guess she did feel the need to act normal since a few customers in line saw the whole thing. She continued to ignore me,so did her co-worker. I will NEVER have her touch my mail again...EVER !! Hope her Boss reads this. Try to call them,that is yet ANOTHER JOKE NO ONE answers !! Do yourself a favor and go to another location for it is simply NOT worth to walk out of a Post Office all upset over a totally RUDE Postal worker that obviously has no idea what Customer Service is. What a miserable person she must be to have the need to behave like this !!! Anita A. Parks YOUR neighbor !!
8 years ago (15-12-2017)
I went yesterday to the USPS in South Miami. All the employees are blacks. I found a black middle age employee wearing a look-alike Prince Valiant wig and false eyelashes laughing boisterously. There were no other customers. I walked up to this boisterous employee and she looked at me as if telling me with her eyes “how dare you interrupt us.” She yelled at me for putting away my stamped proof of mailing without paying her first and snatched it from my hand. After I paid, she pretended she was going to give it in my hand and when I stretched my hand to receive it, she intentionally let it drop. I told her she was unpleasant, rude and unprofessional. What a barbaric behavior!!! There’s management but as if there was none, the Black employees run the place and customers can expect to receive poor, rude and unprofessional treatment.
7 years ago (06-01-2018)
I loathe going to this location. I'd much rather go straight to Publix ( "Where Shopping is a Pleasure") to get my stamps rather than deal with the personnel there. The representative named CARRIE is one of THE rudest and unprofessional beings I've ever had the misfortune to meet. Refuses to provide customers with service, yells at them, and is is straight up unprofessional and not in the least bit helpful. I have left this location angry, and without meeting my mailing needs, on numerous occasions thanks to her rudeness. USPS needs to consider providing their reps with adequate Customer Service Trainings, and ensure to check on their progress from time to time, before putting them in front of a customer. In my life have I ever dealt with such a bitter and nasty person at a place of service. Do yourself a favor and stay away from this location.
8 years ago (05-12-2017)
Telephone calls will ring until they disconnect. Mail carriers will randomly stop delivering mail. Lines are not too long but employees are slow. Avoid if possible.
8 years ago (28-12-2017)
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