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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 3190 Colorado Ave, Lorain, OH 44052, USA
Phone: (800) 275-8777
State: Ohio
City: Lorain
Zip Code: 44052


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
VERY bad post office, woman on the phone hangs on me when i call asking where my package is, to where i have to DOWNLOAD A FAKE PHONE NUMBER APP SO THEY CAN PICK UP. One thing i do not understand is they had my package at the post office but it took them a week to deliver it even though they could have gotten it easily. in my opinion USPS sucks really bad nowadays If i could I would give them no stars
9 years ago (20-01-2018)
I did not even want to give this postoffice 1 star. But had to in order to leave a review. By fare the worst experience ever. Although the Lady at the desk was very nice all I received were excuses and I don’t knows. This post office definitely lacks quality control. After waiting for my package to arrive, on the 6th day past the estimated delivery date I called to inquire why my package was still at the post office and had not been delivered. Package was scanned in early morning on the 4th of January. Called what I thought was the Lorain branch but instead got someone out of state. Where is the efficiency in this? The person that I talk to assured me that my package was at this branch. So I drove there to pick up my package since I needed it ASAP. They could not find it. They had a record that it was scanned the 4th January but had no idea where my package was. I only revived guesses, excuses and I don’t knows. On top of wasting my gas and my time to pick up a package that was I assured would be there. All I received incompetence.
9 years ago (10-01-2018)
This is the best one for speedy, courteous service in the area! If your mail route person is making too many errors, are you ever home and can you ask them about it? All of the trucks have satellite hook up on them, so if you do file a complaint, the PO has the technology to see where exactly the Post Person left a package. Talk to the counter or call and simply ask for the Post Master of that Office. Then tell them the issue. I ship EVERY DAY. So my route person and that counter, they all know me. Do things get lost at times in the mail on me? Sure. But I know enough about the system to know that error may not have happened at that PO. The counter people here are always friendly and efficient with me. BUT, if you have a complaint, you can even call that location by phone and talk to the management. If you feel that is ignored, you can call above the local office as well. My experience with this location has been very good
10 years ago (29-04-2017)
This is one of the best around. The woman with long blonde hair is super fast and friendly. The older gentleman is a grouch, though.
9 years ago (02-09-2017)
My experience with the post office on Colorado ave in lorain is not a good one depends who is on the counter.there is this particular person that seems not friendly and when I go there this person seems under a lot of stress and could get rude, seems most of the time upset.makes me very uncomfortable. But the rest of the individuals that had taking care of me are always friendly and easy going. I guess this are the ones that just takes it one day at the time and doesn't let the stress get on their nerves.
10 years ago (27-02-2017)
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