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United States Postal Service

  1. Ohio
  2. Chagrin Falls Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 160 E Washington St, Chagrin Falls, OH 44022, USA
Phone: (800) 275-8777
State: Ohio
City: Chagrin Falls
Zip Code: 44022


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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US Post Office US Post Office 7 meter Horrible customer service. Employees are unhelpful and extremely rude. My mail is lef...
Reviews
I always stand up for the Post Office, I generally think our nation should always have 6 day postal service. But must agree with the others here, this post office is GAWDAWFUL. I once went 3 straight days with no pickup or delivery at my home mailbox. I know this because I had outgoing mail in there with the flag up. Mail did not even run. I have complained, this has happened numerous times, I constantly get my neighbors mail so I know they must be getting some of my mail too. I have called and complained numerous times, I was told "the carrier is struggling". Like that is supposed to be a "reason'? I have gone so far as to complain to the USPS, I never heard a thing back, never received a call, never received any acknowledgment at all that anything was being done. My faith in the US Post Office has taken a BIG HIT.
9 years ago (03-03-2018)
Extremely poor service is constantly given at this post office. On several occasions I have dropped off packages at this post office and they sat for days and days before anything was done with them. I went in one day to drop off packages and requested to have them scanned in and given a receipt. The clerk rolled her eyes and gave out a loud sigh, telling me it was pointless because the labels and postage were already printed on the package. I told her about instances in the past where the packages have sat there for days, she told me I was lying and that it was illegal for them to do that. She is rude every single time I go in there.
9 years ago (23-03-2018)
worst customer service ever! Rude people, long lines.
8 years ago (12-05-2018)
Very rude, 1 star is higher than what is deserved...
9 years ago (06-04-2018)
This is the WORST post office I have ever been to. I go to a lot of different post offices and none of them are really great. I thought the reviews were just people being picky, but I was wrong. I came to drop off two boxes that already had the labels and postage paid for. The line was to the door so I tried setting them on the counter like I do at all the other post offices. I set them down and was at the door when the lady behind the counter yelled at me and said I could not leave the boxes there. I told her they already have the postage paid. She said they go "out in da hall in da binz,, if da there, if not on da flow". There was no bin and another box sitting on the dirty floor. I was in a hurry so I set my boxes next to it. I won't be surprised if they get lost or damaged.
9 years ago (10-10-2017)
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