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Reviews, get directions and contact details for United States Postal Service

Story

The U.S. Post Office in Troy, New York, United States, is located at 400 Broadway, on the corners of Fourth (US 4) and William Streets, the tenth location it has occupied in the city's history. It serves the ZIP Codes 12179 through 12182, which cover different sections of the city. In 1989 it was added to the National Register of Historic Places, and it is also a contributing property to the Central Troy Historic District, which covers much of the city's downtown commercial area.It was built during the Great Depression as part of a massive statewide public works initiative to stimulate the economy and provide jobs. Louis Simon, supervising architect for the Treasury Department, used a stripped-down Classical Revival style for the post office, which replaced a much-beloved older one. Painter Waldo Peirce added two murals to the building's lobby in 1938, making Troy's one of only three post offices in the U.S. with his artwork.

Address: 400 Broadway, Troy, NY 12180, USA
Phone: (800) 275-8777
State: New York
Zip Code: 12180


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Reviews
My family and I went in to apply/renew passports. We respected the times noted in three places in the building and also online, however they couldn't accommodate us, because the ONLY person that could do the job had gone out to lunch. After speaking with a man, who claimed to be the post master, we still got nowhere. He was rude and disrespectful. As a supervisor, shouldn't he be able to do that job? Not only could he not do the job, he couldn't even suggest another place to go. Just a note...any county clerks office can process passports, and the clerks office in Troy was friendly and super helpful.
8 years ago (06-07-2017)
two women working at the post office today( 4/5@1125am.) one young one old. The old woman was very rude! She would not let me pick up a package for a friend. My friend clearly filled out the PS Form 3849 by entering my name at the top and signing on #2 for an authorized agent to pick up. I had my ID and she asked for hers for me to pick up the package. She needs to be retrained!! Thanks for having me stand in line for 45 min. for nothing
8 years ago (05-04-2017)
It is incredibly how a company of service can have a have costumer service. Make me wait for one hour to speak with a Supervisor, because I have a label to pick up a package at the location and they couldn't find it. Than one person came saying that she is the Supervisor and she don't care what happen in the past and in order receive my package I have to sing before I get it. I totally don't understand what happend at that store. (I am paying extra in order to get it faster and they have 3 days of delay)😡😡😡
8 years ago (05-05-2017)
It's pretty good - no complaints. Mail gets there on time and the PO boxes work well. Smells a little like pumpkin seeds, but that's okay.
8 years ago (12-07-2017)
Service is incredibly slow. Each time I have to pick something up it takes forever for them to even find it. They do not answer the phone and depending upon the counter attendant they range from reasonably polite to dismissive and rude.
8 years ago (21-04-2017)
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