United States Postal Service

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Address: 1 Post Office Square, Gorham, ME 04038, USA

Phone: (800) 275-8777

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State: ME

Zip Code: 04038

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Reviews

It is unbelievable how screwed up this place is. Not only do we have issues with you people delivering our packages but you don't answer your phones. I have been waiting for a package ALL day, your driver dropped off our mail and waved to my fiancée as he was coming out to get it. Both vehicles were in the driveway AND we watched the driver drive back by. Now my delivery says that we weren't home. Funny because we were. I wouldn't be so pissed off if this was the first time this has happened. You guys need to get your stuff together because it is absolutely ridiculous how you guys function. Customer service needs a lot of improvement!

 8 years ago (22-07-2017)

Customer service and people working at the physical post office were a breeze and fantastic to deal with... but delivery has been very sub-par for me. Lost packages have been the worst of it with a status update of "out for delivery" and then no update after that... no package.. nothing...

UPDATE: Just happens the day I call, over a week after my package was suppose to come it magically is once again out for delivery and i should have it on my porch by the time I arrive home from work... customer service was nice, but very annoying to have over a week delay with no explanation..

 8 years ago (07-08-2017)

Don't expect packages on weekends if you order from Amazon. Either they don't bother to deliver (too many deliveries even though they drove by my house 8:30a) or they deliver to incorrect location. Has happened several times

 8 years ago (11-09-2017)

Yesterday I had a package coming from amazon and apparently they couldn't get to the door even though we had shoveled the snow already. Today I had another package that they left in the middle of my driveway. Like they just chucked it in my driveway.  We get the wrong mail all the time and ours "gets lost".  We had a nice lady delivering our mail for awhile and now we have some guy that tries to shove everything in the box so he doesn't have to walk to the door.  This post office needs to really evaluate their employees.

 8 years ago (02-04-2017)

We routinely get other people's mail, addressed to them elsewhere.  Also our mail has repeatedly gone missing, and for a while once held my mail for 3 weeks and then sent back as undeliverable.  It is absurd.  Latest trick was on a 50 degree day with all paths to my door clean and bone dry, reported access to door blocked to amazon and did not deliver package.  Where is the accountability? Still waiting for the package 2 days later. Did have a nice mailman for a while, but now back to the same old.

 8 years ago (22-02-2017)

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