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United States Postal Service

  1. WA
  2. Fort Lewis Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 4170 Kaufman Ave, Joint Base Lewis McChord, WA 98433, USA
Phone: (800) 275-8777
State: WA
Zip Code: 98433


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Reviews
I just checked my mail and had to deliver someone else's mail to them. This happens so often they should start paying us for this. It is either delivering other people's mail or they don't give you the key to access your mail in the big bins. Not only that but some of the managers are rude. I can't wait to leave this post.
9 years ago (01-08-2017)
Rude, slow, unhelpful. The entire USPS system needs a reform because they are useless. I just had to call this location 10 times before someone finally answered. Just to be told that I can't even pick up my package because it hasn't been "processed". How was Fedex able to ship my package across the entire country in 4 days (S FL to WA) and USPS takes 2 days just to deliver 5 miles away. DO NOT use Fedex Smartpost because it relies on USPS to deliver. Absolute nonsense. Any encounters I've had in person at this location have been less than pleasant as well. Skip it and go to UPS, its worth the money and sanity.
9 years ago (28-08-2017)
Extremely rude workers here. The one lady argues with everyone who comes in. She finds problems with everyone's packages who comes in... my husband actually witnessed her shutting the gate down on customers she was in the middle of helping. She took my package that was scanned for shipment and took it back to my house saying the date was wrong well yeah they took it from my house the day prior!!!! Also if you only have duct tape to use don't send it through this place. Though I've never had a problem with it unless she's working. So now I have to work with a site I sell my gently used clothes to get a new shipping label because she put tape all over what I had. This lady needs fired. She's literally chasing away usps customers!!! No wonder this business is going bankrupt!!! Us active military and families don't deserve treatment like this we have enough stress to deal with it shouldn't be so tough to send a package! If you have the option use a different post office because you will just get the run around here.
9 years ago (22-07-2017)
No one is ever there to answer the phone and the majority of the staff have very poor attitude.
9 years ago (28-08-2017)
I went here today like I do once a month to drop my husbands care package off. I of course have to bring my three kids. Like most kids they don't adore the post office and weren't having a good day so they acted up not terribly just a few times I had to tell them to quiet down. As I was walking out an employee said "that's the reason I don't have kids" I was so pissed and honestly if this post office wasn't around the corner from me I'd probably never return! I called the manager who didn't even say I'm sorry for that experience? Completely unprofessional 😡! After my husband returns from deployment I will not ever return there for nothing!
10 years ago (03-04-2017)
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