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United States Postal Service

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United States Postal Service
Address: 501 W Memorial Dr, Muncie, IN 47302, USA
Phone: (800) 275-8777
State: Indiana
Zip Code: 47302


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Reviews
I needed to get a passport renewal today and I knew I needed to give myself plenty of time because I knew it would probably take a bit. However, while I was waiting in line, the workers were ridiculously chatty with the people that they were helping and not really in much of a hurry to help the other people in line, which was frustrating. I understand wanting to provide good customer service, but at one point they were just making small talk that had nothing to do with passports or mail services and there were several people waiting in line to be helped. I waited in line for about an hour or so, and when it was finally my turn they told me that they couldn't renew my passport because their camera had broken down and that I would have to leave and get my passport photo elsewhere and then come back and wait in line again. I was not rude to the workers, but I decided that I would not be back.
8 years ago (17-03-2017)
If I could give zero stars, I would. Exactly what you'd expect from a government-run facility. Long lines, bad services, and useless bureaucratic rules that no private business would enact. Avoid this place at all costs.
8 years ago (02-10-2017)
Totally impossible to get a simple question answered when you call it's an automated system. Totally lacking in customer service.
8 years ago (02-09-2017)
An hour wait on the phone and still no one has answered my call, this place is ridiculous!
8 years ago (14-08-2017)
I live in the 700 block of East memorial Dr. Why am I getting mail for the 800? Where is my mail?fub 😂
8 years ago (03-08-2017)
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