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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 500 Cathedral Dr, Aptos, CA 95003, USA
Phone: (800) 275-8777
State: California
Zip Code: 95003


Reviews
One of the better post offices in the area, which isn't saying too much. At the retail counters the younger Kevin is knowledgeable and great at his job. The older Kevin told me I could ship my package significantly cheaper by splitting it into two smaller packages. I bought two packages and repacked them, then when I got to the counter they told me if would be more expensive for a slower service without tracking. 😡 So I went back and put them back into the original package and sent them off. Thank you younger Kevin for saving me money and helping me get faster transit and tracking. Older Kevin, you need to review how the post office works.
9 years ago (15-05-2017)
Spoke with Victoria over the phone made me wait for a very long time on hold. Then was helpful for a very short period of time. The conversation was ended with her commenting that I should have called sooner and basically made it sound like I would just have to count my losses on the package that was either incorrectly delivered or lost and possibly stolen. I ended the conversation and I was very upset because it feels as though people who work at post office is are generally very disrespectful and have horrible attitude. Good job living up to that stereotype thanks for nothing.
10 years ago (06-04-2017)
Won't answer the phone and when they do you either get put on a hold for over 20 minutes or they are completely unhelpful and rude. Worst experience ever. Still don't know where my package is.
10 years ago (31-01-2017)
Not too busy. The staff is great at helping you track down lost packeges
10 years ago (09-12-2016)
Thank you USPS in Aptos, CA. I especially will like to thank Cindy who helped me with my forwarding issues. She continued to help me until the issue was resolved. This is a super location with friendly staff, a clean and roomy lobby and excellent customer service! 5 Stars. A++++
11 years ago (25-11-2015)
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