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United States Postal Service

  1. South Carolina
  2. Mt. Pleasant Post Office
  3. Mt. Pleasant Local Government Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 1050 Johnnie Dodds Blvd, Mt Pleasant, SC 29464, USA
Phone: (803) 926-6354
State: South Carolina
Zip Code: 29464


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Reviews
I have had really slow and really quick experiences. It's a post office. That happens. When it comes to the staff. They are great. They do their jobs. They explain the differences between rates, let you back in the line if you already waited and had to fill out something additional, and are very patient when I roll up sending packages to four different countries and they have to type weird addresses. My only complaint is they don't have a designated "pick up" counter or staff member. But they usually ask when it is really packed who is only picking up something and pull them out of the line which helps speed up everyone overall.
8 years ago (15-09-2017)
Horrible customer service! First, I had to send a money order, and I was told to cross off the send to, and resend it. The UPSP worker told me to write a note to the sender to cash the money order, knowing that another federal office would not accept cross outs. When it was returned back to me, uncashed, the supervisor said this was against the rule, and I should not have been advised to cross out words on a money order. A new one should have been issued. Yesterday, I was home all day, and I received a certified letter notification in my mailbox. Nobody evert delivered it to me. The main office where I live has staff there until 7 pm. Instead of delivering my certified letter, I had to go to the post office. To make matters worse, they gave me someone else's certified mail! When I told them that it was not mine, even showing them again my license, they had no idea where my certified letter was. I wasted 45 minutes while they track down my letter. This place is completely useless. They need all new staff.
8 years ago (22-09-2017)
Usually the best shipping rates, but refuses to stop delivering junk mail. If you put junk mail in the misdelivered box for a week, they threaten to stop delivering.
8 years ago (06-09-2017)
TERRIBLE. DO NOT GO TO THIS LOCATION. I wish I had read these reviews before experiencing absolute disrespect and, what I feel, was abuse. I was sending a package and the first response from the postal worker was an eye roll. I asked her if she would like me to go to another counter .... she mocked me. When I asked if she was rolling her eyes at me ... she replied ... YES I ROLLED MY EYES AT YOU!. She then pushed my package back at me and said she didn't have time for me. This was the absolute worst customer service I have ever experienced. This woman should not be allowed to treat customers this way. She is an older lady ... if you would like her name, I've got it. She had no idea what she was doing either. While being hateful to me, she didn't even know which paperwork to fill out for my international package. When I called to have someone address what happened, they put me on hold and the post master would not come to the phone. Even the 800 number customer service could not reach this branch. Horrible.
8 years ago (19-09-2017)
I spend lots of time at the post office, typically mailing and receiving hundreds of packages per year. This is one of the best postal teams I have encountered: Wonderful people, friendly and helpful, and willing to make the extra effort. I go out of my way to go to this post office, and I've got no beef with the others around town!
8 years ago (13-05-2017)
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