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United States Postal Service

  1. Washington
  2. Yelm Moving Company

Reviews, get directions and contact details for United States Postal Service

Address: 10503 Creek St SE, Yelm, WA 98597, USA
Phone: (800) 275-8777
State: Washington
Zip Code: 98597


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Reviews
All the reviews about amazon packages being delayed is true. I just got a P.O. box and my package was delivered this morning at 10am. I went in to pick it up at 11:30am and there was no slip in the box so I went to ask about it since I have never done this before. I was hastily told that it wasn't ready yet and to come back in the afternoon. I came back at 1:30pm (I live 2 minutes away and hate making phone calls) and sure enough no slip to pick it up in my box yet. The same woman was behind the counter and yelled to me while I was in line that it wasn't ready yet. I wanted to still talk to someone to ask if it will be ready today or if I should expect it to be ready another day and the lady snapped, seeing that I didn't leave after she told me it wasn't ready, "that you can talk to her then if you don't want to take my word for it." I kept my cool and just said okay. Unfortunately, the other woman was preoccupied with another woman upset with a $1000 order that got damaged by the post office, and so I had to talk to the rude employee. She at least went and talked to the back to see if I could just get my package since it was literally right in the back, and she came back with "See they say the same thing. You can't get it yet." I kept a cool tone and friendly face and just asked if I should expect it on Wednesday or if the end of the day was okay to come back and she said, "sure, or maybe even after we close since we're so busy we might still be here." I felt like it was a lie so she wouldn't have to see me again today or something. Then she said, "Next!" and cut off our conversation to tend to the next person. I get that they were having a busy day, but that woman was blatantly disrespectful from the very beginning and I was not being rude, or even very pushy and I was treated pretty badly. I haven't been disrespected by an employee from any establishment in a very long time so I was pretty surprised and very uncomfortable. I'm not going to have my amazon packages shipped there anymore unless it's something very expensive. Going through that again is not worth it. This place is incredibly slow, rude, and not even worth a 2 minute trip.
9 years ago (03-07-2017)
I have a love/hate relationship with this post office. I'm happy there is one in town because I don't trust my neighbors to not steal my mail. (Roy is such a fabulous place to live. Sigh.) But the service at this branch is questionable. There is one African American gentleman there who is all about his job and does it well and efficiently, he's even gone out of his way to help me select the proper size envelope for a package so I wouldn't have to over pay for the box I thought I needed. But the other two people I have a problem with. I don't know his name or anything, but there is one guy there with red hair and glasses who feels the need to chat up every single person he meets; thereby slowing the process down immensely. As someone with a disability (I have multiple sclerosis) who cannot stand for more than a couple minutes at a time, it is sheer hell to have to wait in his line as he learns the family history of every single person. There are no benches or chairs anywhere in the post office and I have nearly fallen several times and am usually on the verge of an asthma attack just from having to wait so long. The last time I was there the red haired guy told me I should get a walker or wheelchair. Um, thanks for the advice Dr. Post Office guy, but it's none of your business and frankly, if you would just do your damn job instead of spending 2 hours talking to everyone, I wouldn't be have the problem to begin with. (I do, actually own both a walker and a wheelchair, but it is difficult for me to use either when I by myself, which again, is none of this guy's business.) The girl there has a massive attitude problem. She is probably one of the rudest people I have ever met. I get a lot of packages. The people there know me and know my PO Box. One time, she demanded to see ID when I didn't have the yellow slip with me. I hadn't brought my wallet inside, so was distressed because I had never been asked for ID before and as previously mentioned dealing with going into the post office and waiting and then dealing with these people is a very stressful situation.) Had this request been made politely and had it been explained that this was a new policy or rule or something, I wouldn't have gotten upset. Instead, she yelled at me in front of several other customers that I was stupid to not be carrying my ID. Seriously??? I switched to the Mckenna post office for about a year at one point, but the location of that post office poses a bit of a challenge for me. Seriously, I just want to get my mail and not be bothered. I understand that customer service is difficult, as I've had more than my share of customer service jobs. But this place is just nuts. Welcome to Redneckville.
9 years ago (15-07-2017)
Employees are helpful, friendly and courteous. I have had no problem with mail delivery once it gets to the Post Office. The people who ship things are always the problem. Amazon is the worst!
9 years ago (06-06-2017)
Expecting a package today, check the usps site and it says it was "attempted to deliver" and to check the slip left for more info. yet we did not get a slip, so i cant go pick it up or re schedule. I live right across from the post office too. What a joke this place is. Reasons like this is why alot of people rather have private funded over government funded.
9 years ago (18-07-2017)
Just awful. I get other people's mail and too often don't recieve my packages. Terrible attitude from the staff who insist that there is no problem.
9 years ago (06-07-2017)
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