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United States Postal Service

  1. California
  2. Upland Post Office
  3. California Post Office
  4. Glen Avon Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 333 E Arrow Hwy, Upland, CA 91785, USA
Phone: (800) 275-8777
State: California
Zip Code: 91785


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Reviews
They did not give me my tracking number and is not printed in the receipt. Really disappointed. 😭
8 years ago (05-11-2017)
No help what so ever. Went in a week ago to find out where my package is, got a call saying it was delivered and picked up from my leasing office. Tried calling Jose back multiple times, emailed him. No response. Went in today because my package that is supposed to be delivered to my address is in a PO Box that I do not have. Spoke to Jose face to face and the whole time was smiling showing no regard that a package I paid for was lost. No help. I'm never ordering something that has to be delivered through this post office again.
8 years ago (24-01-2017)
Our neighborhood mailbox got rusted at the bottom and fell down in March. As of now August I'm still having to drive to the post office to pick up my mail. How is it taking so long for them to place up a mailbox for us to receive out mail. Are they having people or are slow mentally in order for them to think of a way of how they are going to place it up. A 14 year old can get this problem solved quicker than they can. I have had my house for 6 years and have never not received my mail and bills. Now that I've been going there all of a sudden my car payment, my house payment, my edison bill, my water bill that are due in 4 days haven't been delivered to them for me to pick up these past two months!! Give me a F***ing break like I'm supposed to be as retarded as these people are!! Its people not knowing how to do their jobs!! IT's bad management!! All I want our my damn bills and guess what?! I can't get them not because of the companies but because its UPLAND POST OFFICE!! Who is managing this place?!!! Are you eating a donut not training your people scratching your head not getting how to solve problems!??? I need to put a class action lawsuit and have every person on my block sign for the stress and time and the loss of my personal information. Hardship!! The only good thing out of this is going to be me suing them.
8 years ago (01-08-2017)
UPDATED REVIEW: Originally, I was rather mad at this post office for not delivering my packages, not redelivering them on request, and not answering phone calls, but turns out pretty much everything was a miscommunication. For one, use the local number to call them, not the crappy national number. They aren't always available to take calls but every time I did talk to them they were polite and rather helpful. As for why my packages weren't delivered, turns out the parcel lockers in my apartment complex broke (not sure how all of them simultaneously broke) and it was my apartment office that said they weren't accepting packages until they fixed the lockers (hence the failed delivery). So the whole fiasco was my apartment's fault, not the post office. My only true complaint is that I (as the buyer) can't override USPS policy and ask them to leave my package in front of my door when there's no other option. I understand why this policy exists, and it's reasonable that USPS doesn't want to deal with stolen packages and insurance payouts, but in a situation like the one I'm in, it means I have to pay ~$20 in transportation just to go pick up my package at the post office, or wait until the weekend when I'm not at work to have it delivered when I'm home. Either way, USPS needs a better scheduling tool so I can be sure I'll be home to receive/sign for important packages. TL/DR: Service from this location was good, my apartment complex made an irresponsible decision without notifying residents, and USPS needs better delivery windows to combat situations like these.
8 years ago (23-03-2017)
Our community mailbox was damaged almost 3 months ago. It still has not been fixed or replaced despite filing a case and constantly being promised it will be fixed "this week". We have to drive down and pick up our mail at the post office. We are very disappointed in the lack of service and obvious disregard for our situation. The Upland Post Office needs to put more effort in taking care of their customers and actually delivering the mail to the homes of the residents.
8 years ago (22-07-2017)
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