United States Postal Service

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Address: 85 S Court St, Platteville, WI 53818, USA

Phone: (800) 275-8777

Website

State: Wisconsin

Zip Code: 53818

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Reviews

I've had nothing but but positive experience with the USPS in Platteville.  The staff are polite and helpful.

 9 years ago (26-06-2017)

Very poor customer service. I was waiting for a very important time sensitive package and it was not showing up. I went to this office a week after I expected to get it to see if they would have held it for any reason. I was told that I would receive a notice in the mail that they have it. I returned 2 more times after this to receive the same response. I went to the office a 4th time and the employee i talked to this time actually took the time to go in back and look. It turned out that the package had been there for over two weeks waiting for a $0.14 postage. During this time I did not receive a letter notifying me it was there. I am not sure if this was a result of a lazy delivery person or someone at the office, but I should have gotten two notices before my 4th time going in. I received a notice 2 days after I picked up the package. This leads me to think the delivery personal is not doing their job. 

I do not believe this postal office is being run correctly. If i could give negative stars I would. I do not like to leave negative reviews, but I this was a big enough issue to do so.

 10 years ago (16-02-2017)

Postal workers are Lazy. They use the most basic explanations. I was even told that my tracking number was invalid. (when I showed them the receipt)

 9 years ago (03-05-2017)

Very helpful staff and friendly staff 

 10 years ago (01-03-2017)

The staff were very helpful with the process of applying for my passport!

 11 years ago (27-11-2015)

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United States Postal Service

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