Urban Air Trampoline and Adventure Park

Reviews, get directions and contact details for Urban Air Trampoline and Adventure Park

About

Open 7-days-a-week, fans can participate in Trampoline Fitness Classes, Dodgeball Tournaments, Toddler Time, Teen Nights, daily Open Jump and more!

Story

Urban Air is a full-service family entertainment adventure park that activates awesome with attractions for all ages. That’s why it has been named No. 1 for Kids’ Birthday Parties!

Address: 800 Green Springs Hwy #150, Homewood, AL 35209, USA

Phone: (205) 206-6809

Website

moc.krapenilopmartrianabru@ofni

State: Alabama

City: Homewood

Zip Code: 35209

Opening Hours

Monday: 3:00 – 8:00 PM
Tuesday: 3:00 – 8:00 PM
Wednesday: 3:00 – 8:00 PM
Thursday: 3:00 – 8:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info

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Reviews

This place has so much potential but is operated poorly. I understand and appreciate teen workers but they cannot operate the business without some type of structure. I purchased the Ultimate package for my kids and I'm writing this review while they are jumping on a Sat afternoon. From the front desk to the race car area to the trampoline floor to the concession stand customers are coming in second place to conversations the staff are having among each other or any other distractions. I had to ask the guy at concessions for my change because he took my money and immediately started conversating with another worker turning his back to me. There is no enthusiasm shown by the staff yet they are working in an advertised "fun" environment. I'm literally watching a worker watch a child do back flips in the foam pit and not say anything to them or the kids running. As other reviews have shared, the space is dirty as well. Also, I'm pretty positive I wasn't asked to sign or create a waiver (bad business). We will not return.

 7 years ago (21-04-2018)

During my visit on 3/11/18, it was so many problems going on. The debit/ credit card machine was down. The cashiers in front seems as if they was stressing and didn't know how to handle the crowd except one person. I cant remember his name but he was so professional and calm. The tall college student with an injured leg. Now the place is nasty no doubt.  There were trash and shoes all over the place except by the race track area. The workers were standing there like they hated their job and let the kids do whatever. The wings were disgusting and it also messed up my stomach. Now lets talk about the food and wait time. I ordered my food and couldn't get a receipt because the system was so called down. I had to wait an hour for my food because a birthday party had arrived and they had to be handled first. Which is so unprofessional. It was nothing but babies that worked at this place that didn't know what to do on a busy day. I didn't see any managers walking around to check if the business were running properly or is the customers having a good time or not.  Its a fun place but please do not eat their food or think it will be an easy go. 
its was so many problems that i left with a headache.

 7 years ago (12-03-2018)

I took my neice and nephew on a Saturday night and they loved it.  The staff was nice and friendly. I will definitely take the kids back

 7 years ago (06-05-2018)

The Homewood location needs someone to give it some TLC in relation to keeping it clean, vacuuming the floors, equipment, bathrooms etc.  If they don’t vacuum regularly then I assume they don’t keep the place wiped down well either.  Considering the germs that could thrive in a place like this, this isn’t good.  Great location, great building... get organized.

 7 years ago (08-04-2018)

Great place to spend time with the family and friends. Some of the staff is friendly but majority of them are very tedious, so expect a long waiting line to get in. Once you get past the entrance and the front counter to get in the play area, everything will be great. It is most definitely worth the wait, for both, kids and adults. Worth checking out.

 7 years ago (27-01-2018)

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