Urban Wok

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"WOK YOUR WAY! Urban Wok is Global Fusion made fresh! We are a fresh casual restaurant in Lowertown, St. Paul. Our ingredients are fresh and our Signature Sauces are gluten free, vegan and made in-house daily. You the customer creates your very own meal and we cook it in the WOK for you in minutes. Add one of 4 hot sauces to elevate the spice levels. Beer and wine are available and we have 5 large HD screens along with USB ports throughout to charge your devices. Check us out! WOK YOUR WAY!"

Address: 209 4th St E , Saint Paul 55101, MN, US

Phone: (651) 493-4717

State: MN

City: Saint Paul

Zip Code: 55101

Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 12:00-23:00
Sunday: 12:00-23:00

Update Info

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Reviews

Reliably good. Portions, in my opinion, are quite hearty, with a near guarantee of leftovers for the create your own stir fry bowl. Plenty of options to mix in, including interesting sauces, and added heat for those who want it. Have been pleased with Lowertown location food and staff and while I have only done takeout they have a large, nice dine-in space.

The food is ALWAYS delicious! The service on the other hand is a hit or miss. I has curbside pickup tonight well let's just say I had to go in and pick it up MYSELF! I called inside 4X and they would NOT answer the phone! So WHY offer curbside if you really are equipped to run the food out? #annoyed

Ordered food 30 min before I got there, on 9-9 at 1020 pm,  to pick up and still had to wait 25 additional minutes for my order. There were ZERO ppl in this restaurant. They either need additional help or figure out why it takes 55 minutes to make 4 entrees. No ppl coming in for takeout or delivery ppl coming in for food. Slooooowwwww as Heck. Totally not worth that long of a wait. Terrible!!

The food is just not my taste. If you have a sensitive palate to Asian foods that are not authentic, this might not be a good choice for you. I enjoyed the white rice alone, but adding their other ingredients did not seem worth the price. Their hot wings were good though I would go back for appetizers. Their potstickers were also good.Recommended dishesChicken & Vegetable Potstickers, Sesame Buffalo Wings

Half our order was missing then I opened what we did get stir fry with extra/2nd protein and it’s missing the chicken but has the steak. I’ve never had bad service when I order from here so I was surprised. I called the store and an associate named Darryl. He said I would see the credit in the morning, I hope I do and will gladly change this rating when/if it comes through.  Edit: great customer service! Got an email from Mark stating the credit went through and got a promo code which I will definitely use. Again, this place has great food, just guessing it was an off night which is understandable!

It's a step 1-4 choice order: proteins, sauces, rice or noodles, n veggies of choice. Price depends on added order starting at $12.  Parking: Find parking on street, no site parking

Urban Wok has nice portion sizes. The packaging is sturdy and practical. I really appreciate that they are open until 11pm, which is almost unheard of since rhe start of the pandemic. The three items I ordered Waikiki Surf & Turf, chicken and vegetable potstickers, and the udon noodle entree were all lacking flavor and salt. I will eventually return and try ordering something different because I love the portion size.

I ordered the Yakisoba Noodles with chicken and Yellow Curry. It was amazing! I liked how late it was open too so that when I got off the Amtrak Train across the street I could order some food.  The ordering process was a bit clunky with the self-order registers. A few times you had to tap "No Extra Protein" etc. I was hoping for personal recommendations, but luckily my food was great.  Recommend eating the potstickers ASAP. I left it in the packaging for awhile and it steamed and became soft. Not at fault of the restaurant though.  Overall I'll definitely be back!  Pros: + Delicious food! + Plenty of options including vegetarian + Open late, perfect for those arriving by train  Cons: + Lack of recommendation due to self checkout though I never asked + UI was slightly clunky on the register

While my family greatly enjoys their food, the manner in which they take orders has unfortunately lead to their in-house service being relatively poor even as they remain a reliable delivery option.  This was capped off with an unpleasant experience one evening where I placed an order while being told it would be 20 minutes only for a second employee to come out from the back shortly after and tell everyone in line they were no longer taking orders in house due to the volume of online orders.  I was told my food would now be 45 minutes to an hour. I told them I would prefer not to wait that long and asked to cancel my order so I could find another place to eat.  They told me this would be taken care of later that evening when their manager returned to close the shop. No such refund was processed. I'm currently working with my bank to dispute the charge.  I hope they figure things out. It's unfortunate their online popularity has come at the cost of their ability to serve customers in-house.

Basically 20 bucks for a single chow mein box of mediocre noodles and meat in watery sauce.  I am average sized male and I could have eaten twice that amount, and should,d have for the price.  Mom and pop Asian restaurants up the road have way more flavor and way more per serving for half the price. Pass.

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