Us Nail & Spa

Reviews, get directions and contact details for Us Nail & Spa

Address: 2244 N Roan St #106, Johnson City, TN 37601, USA

Phone: (423) 929-2299

State: Tennessee

City: Johnson City

Zip Code: 37601

Opening Hours

Monday: 9:30 AM – 7:30 PM
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 7:30 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

This place is amazing! I love to get my nails done here, and it is hands down the best place to get your nails done in the area! 😁

 7 years ago (01-06-2018)

For many years Since shellac has came on the market I have preferred it on my nails over anything else.  I have never had an issue with shellac, I work in healthcare and wash my hands a lot, making my nails fragile so shellac allows my nails to grow from the hardness and thickness of it.  I had been to US NAILS on various occasions, this same location and the last time I got a color changing/ mood shellac and the clear coat was separating as the gentleman was applying it, ten minutes later he tried a different clear coat and made a comment idk what’s happening with the polish it was separating.... he kept repainting them... they were not smooth however at this time of the day I was pushing it after being there for an hour to make it to work. He informed me to come back if Something happened to them, because the clear coat still didn’t appear correctly, however I appreciated him doing all he could to fix it.  That set lasted over two weeks the clear coat had came off halfway up the nail, the polish had faded but the shellac itself was still intact, that was good enough for me.  Today I returned to get a different color put on, called before leaving work to see if They had availability and were able to do it in time for me to return to work from lunch, she said yes.  I walk in took ten minutes for them to apply the foil and acetone to my nails to remove shellac, then a different person came over, when he went to remove the shellac it wasn’t soft and had to reapply the foil, then another person came out and took over a young girl who had never done my nails, I reminded her I am on my lunch, I pay and tip well hurrying to get to work after being there for Over 40 minutes, I get to work and notice my nails are fragile and bending, I return to US NAILS after I leave work and inform them my nails are just painted and are brittle and the polish appear to just be polish, after telling two people I was there earlier l, the older woman’s reaction informed me that my nails weren’t right she was working on another persons nails at the time, so then I explain again and the girl returns from the back who had done my nails earlier with an attitude, she said can I help you? I said was there a mistake that this is shellac and my nails are brittle and thin and they appear to just be painted, she snarled and said what do you mean? That is shellac that’s why it was dry before you left here. As a matter of fact I’d it was shellac then why has it chipped off in a few hours on this nail, I informed her never at this salon or at any other salon that I received shellac has this happened, she said I can repaint this nail only, l?!?! Do what? Are you kidding me? No manager, boss or anyone cared to intervene with her attitude or how she acted other customers were asking what the problem was while I walked out, and another employee said she’s not happy.... ok it’s not that I’m “no happy” but give people the same and consistent service always! And the customer service today was horrible. I will never return to this location.  I had also referred people to this salon and I will inform them of my experience today..

 7 years ago (01-06-2018)

Lan has been doing my nails for seven years - awesome for regular manicure, acrylics with tips and overlays, gel, gel and acrylic powder, too. Truly a spa experience with wonderful massage chairs for pedicures - deluxe includes paraffin treatment, excellent exfoliating, professional massage. My husband gets his toenails trimmed. Super clean, professional, friendly.service at affordable prices. Wouldn't go anywhere else!

 7 years ago (06-01-2018)

Great friendly service. Had classic pedicure. Every man should have a pedicure. Its awesome

 7 years ago (15-04-2018)

Great place, clean, inviting, good service. It can get busy during peak times, there will be a wait, but they work at getting to you quickly.

 7 years ago (06-02-2018)

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