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Reviews, get directions and contact details for US Post Office

Address: 2719 S Webster St, Kokomo, IN 46902, USA
Phone: (765) 455-8311
State: Indiana
Zip Code: 46902


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Reviews
Absolute pleasant experience every visit. I ship out packages daily and have never been disappointed. According to past reviews, this Post Office has a bad reputation, but I haven't had a single bad experience. 400+ visits easily. Not a single problem.
9 years ago (22-04-2017)
Why is it that no one answers at either Kokomo post office? Been trying for hours to call and the Sycamore office just rings forever, while the Webster office gives a tone like the phone is off the hook, a fast busy signal. Thanks for the help USPS!!!!
9 years ago (25-04-2017)
Never call the Weber USPS. It's a joke the number is even posted online. If you walk in with a problem and are told someone will contact you, it's another joke on you. You may feel lucky and be told the postmaster will personally handle your problem and contact you! Yippee! Not! These are things they do just to keep the line moving and you outta the way. And now, yes, my personal worst issue with the Weber station has happened again! Time for new tactics. I was relentless about the problem I had experienced twice before and knew well their routine for pacifying me. (Refer to above) But I knew, in the end, I would get no results. Had to try. It was time to break the cycle of counter people taking my name, number and tracking number with promises of a call! I had had enough and since I already had 2 packages lost? At Weber? I decided to work harder on getting them to help me with package 3. I had been waiting 3 weeks since itvhad "arrived" at Weber. I had been to the station, waiting in line to have my information taken down. Alas...no package. So... I went to that Kokomo Weber USPS station 2 times a day, making sure to catch a different counter person on the same day visits. I continually had my number/name taken down. I was relentless but always pleasant. No need to make them angry so they would not want to help me. (There are very nice counter people at this location, too. I must point this out. Very nice counter postal folks at the Weber starion...just apparently unable to remedy my particular problem...hence the nonstop stack on notes with my information they kept writing up.) But...even with this increased number of visits and pleas for help to find package number 3...and... After a dozen messages being taken by the USPS (and given to..who?? I never found out. But a few counter people hinted the postmaster would get them). Despite that many notes taken about my problem, I never got a single call!! Even promises of the Postmaster contacting me meant no calls! Now what?? I decided to continue my visits. I did get to know several of the counter employees well. But that did not help me solve my problem. (The problem? Tracking indicated my paid packages, all 3, had arrived at that Weber station. But they never came to my residence, the next step in the tracking sequence. I even had my senders check my address used and it was correct every time. There must be a black hole at the Weber station...scary. ⚫😯) I showed up enough, after 8 days now, finally the postmaster came out to the line (not behind the counter) to speak with me. Oh, the joy! The man himself, my hero, my problem solver! Calm down...give this person all the information he needs to locate package #3... He went to work immediately to solve my problem. He...well, guess what he did? He wrote down my name, phone number and tracking number-duh!? Said he would call me back, which he never did. However, I had gotten the boss's attention! My package would be found, right? Nope! My problem was never resolved. Tracking continued and still continues to indicate those 3 packages I had ordered had "arrived" at that same Kokomo station. I never received those packages. Good luck to anyone else! The USPS tracking system only protects the USPS. I eventually received emails stating my first 2 packages had been delivered. But they never were. I was so angry, I politely answered, stating I never received the packages. I got a reply. According to the tracking route, I did receive the packages. Which was fishy because the last timrle I had checked those tracking numbers, the 2 packages were still at the Weber station. Hmmm...fishy all right... I do have a solution to the Weber black hole problem. It costs a few dollars, but us worth it, believe me. (I lost $175 when those 3 packages disappeared.) Now, I always pay my senders extra to send packages certified. I must have that package in my hands and sign a form to clarify I received the order/package. I never have had a package lost, since. I defeated the Weber station black hole! ⚫☠ Yes! 🎶🎉📰🎶
10 years ago (24-03-2017)
Horrible!! I get a call at 10 am regarding my livestock saying it arrived and would I like it delivered? Sure I don't live in town 3 hours later no chicks...Worst service ever!!! And they will owe me if ANYTHING! is wrong with my chicks Worst Post Office I've ever dealt with!!!!
9 years ago (03-05-2017)
I always take in my post to be delivered.. but any time I call it just rings forever. Kind of hard to be 100% happy when you can't talk to anyone.
10 years ago (07-09-2016)
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