Utah Community Credit Union

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Address: 105 State St, Pleasant Grove, UT 84062, USA

Phone: (801) 223-8188

Website

State: Utah

Zip Code: 84062

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Reviews

Alex Skidmore helped me she was really helpful and didnt hesitate on getting me in. All of the staff here are super pleasant to work with and care about getting you helped. Thanks so much UCCU staff of PG you all are amazing!

 7 years ago (10-10-2017)

This is a complaint that applies not only to this credit union but to some other credit unions and banks. My experience with this particular credit union is limited, but my impression of it has been positive enough so far.  However, it REALLY bothers me that I cannot contact a particular office when I have a question about that particular office such as whether or not they have a notary there at a given time.  I just now called the customer service number to ask for phone numbers to two particular offices so that I could contact them about notary availability when I am ready to go in to sign a document that needs notarizing.  Instead of giving me the phone numbers, she put me on hold and contacted both of the offices to ask if they had a notary there today.  Not only did that make me feel like a child (or a criminal), but it wasn't helpful.  I wasn't wondering about today, I was wondering about a day next week.  But since I didn't know the girl was going to call in my behalf instead of give me the numbers, I hadn't told her the details of my question. Now I have to call customer service AGAIN next week and have someone call again for me because they don't trust that I am mature or experienced enough to figure out when my inquiry requires that I call a particular office and when it requires that I call customer service.  It feels like I'm trying to get in touch with someone at the White House when they make such a big deal out of screening calls to the branches.

 8 years ago (18-05-2017)

Good credit union. Not too busy, nice people.

 7 years ago (03-09-2017)

I've been a loyal client for 5 years, making the payments on time. I tried to get a car loan and it took over an hr and a half for them to tell me I couldn't. I had to go to another bank to get the loan and even the other bank congratulated me for having such a great credit score. 

 8 years ago (31-12-2016)

The Pleasant Grove Branch is fantastic.  Even though they have had some turnover lately I've never felt like I wasn't being taken care of.  Stacey, branch manager, is great.  She's honest, personable, and always greets me with a smile.  Several times she's gone above and beyond what was expected to make things happen.  Would recommend to anyone interested in being more than just a number.

 8 years ago (07-10-2016)

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Utah Community Credit Union

Reviews, get directions and contact details for Utah Community Credit Union

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