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Reviews, get directions and contact details for Valerio Bakery Cafe

Address: 15-7 College Point Blvd, College Point, NY 11356, USA
Phone: (718) 886-2331
State: New York
Zip Code: 11356


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Reviews
Get $10 off first UberEats order from this restaurant by downloading the app and entering code UE-uaduw. I like the tiramisu
8 years ago (18-12-2017)
I will start by saying that the place is still very beauitful and they're pastries are very fresh and delicious. However my review has to do with a recent order I had placed to make a cake for a VERY SPECIAL EVENT. It was a suprise party, where the guest of honor loves Basketball. The request was to make a Dominican cake out of a basketball Jersey. The most important piece was the last name on the Jersey. Most people in the party had that last name, so you can imagine how important that detail was. I made the request a week in advance, where I sent them instructions twice about the details of the cake. They asked me what time I would like the cake to be ready by and I said 3pm. I arrived at 4:50pm and the cake was still not ready. I asked to see the cake and they just insisted that it will be ready soon. The manager offered to deliver the cake at the location I was having the party. I thought that was great and accepted. When they cake was delivered I asked someone that was assisting in prepping my party to send me a picture of the cake and I was devasted and disappointed. They missed the main detail to the cake. They put the wrong last name, they put the name of the picture I found on the internet and I was specific in those details two times. I called many times to have them remedy the situation at that momemt. Because I knew once I had to cut the cake they were going to give me a problem on a refund. Their customer service was aweful. The one girl even said, "I mean you don't want the cake just because of the name". If she doesn't know what it is to have those details and be more compassionate, then she should not work there because all she was doing is making the situation worse. So if you order a cake, buyer be ware. I am very dissappointed. I thought I deseved a full refund, instead I only got half. That cake was the centerpiece to the party and they ruined that moment that I will never get back.
8 years ago (12-12-2017)
Terrible burnt coffee. I bought a cake for my birthday and it was very bad and old and after a few weeks I bought another one for my son's birthday because it was the only place open on Sunday selling cakes. I tought the I was unlucky with the previous cake so I decided to go for a different more "fancier" cake. The second one was a 3 leches cake and it was a totall disaster. It was very dry, no milk, AND it was old. It wasn't a 3 leches cake. It was a dry cake with very little caramel. Cake from Target tastes better. That cake was probably there for 3 weeks. It was a horrible experience that cost me $27. If you hate your family buy a cake from them. All the food there lacks quality and flavor. Save your money!
8 years ago (29-10-2017)
Beautiful place to drink a coffee. And also, it is not expensive ☕☕☕👍👍👍
8 years ago (07-12-2017)
I came here from my sons communion cake. I paid my deposit and came the night before to see if it was ready. The young lady had informed me the cake is made fresh the day of. Not worried I went the next day at 1pm and picked up the cake. This was the most beautiful cake I had ever seen. The fondant was done to perfection. I spoke with Jeanette the owner prior who showed me designs and helped make this masterpiece of a cake into a reality. It looked good but did it taste good. You bet it did this was the most Delicious bakery cake any of us have ever had. I welcome them to collegepoint and I hope they are around for years to come.
8 years ago (26-05-2017)
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