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Reviews, get directions and contact details for Valley Funeral Home

Address: 2211 N Richmond St, Appleton, WI 54914, USA
Phone: (920) 733-5435
State: Wisconsin
Zip Code: 54914


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Reviews
Valley Funeral Home is exceptional. I can't say enought about the care and kindness shown from the very beginning. Laura was amazing. She paid attention to the smallest detail, including bring a locket I ordered to the burial so I would have it. In a time of grief when you are walking through unchartered waters, they were there to guide you. My husband and son are now in their final resting places and there is comfort in my heart. It is because of the not only the personal support received, but for the support provided from all the individuals at Valley Funeral Home.
Valley Funeral Home took such good care of my mom after her passing and extended family. Staff was very helpful and the owner was caring, polite and accommodating. My mom had lived out of state and managed to take care of her immediately. Highly recommend this funeral home.
Speechless is all I can say what the Owner Wayne has done for our family. From the moment our Loved One left us, we decided to go with Valley Funeral Home with Wayne, who took care of all our worries with the actual Funeral Preparations at the Funeral. We were already mourning and stressed out for what's to come, but with Wayne's willing to help with everything, that has eased everything for us. Wayne is a thoughtful person too and understands what each family is going through since he lossed a loved one too. He was willing to negotiate a price both of us were an agreement too, which for a business is tough, but he still did it out of this love for the community. Not only of that, but he assisted with all of the Death Certificate and the issues we had with it. Wayne helped with amending the Original Death Certificate too, which helped out alot. At the end of the day, if you loss a Loved one, if you go with VFH under Wayne's wing, you and your family will be taken cared of.
My brother's wishes were to be cremated and have no funeral service. Although I appreciate that the funeral director didn't try to 'up-sell' us, I was angry and hurt that they hadn't notified us when his cremains were ready to be picked up. We received a bill in the mail for the balance due, instead. The owner called me after learning about the issue and apologized. He indicated that they had begun using a new system and hadn't worked out all the kinks yet, and that he was deeply sorry this happened The phone call and explanation meant a lot, and has changed my opinion of the service I received. Hopefully, I won't need to use their services again, but wouldn't hesitate to do so if the occasion did arise.
I highly recommend Valley Funeral Home. We made plans for a loved one who passed away unexpectedly and they went over and above for my family. We changed our minds about some details and they met with us the same day for the changes. Bee was extremely helpful and knowledgeable. I would definitely recommend Valley Funereal Home to take care of your loved ones.
Valley Funeral Home is fine normally. The owner is wildly abusive and bigoted. His name is plastered everywhere and it strikes me as odd. I reccomend anyone take the last wishes of their loved ones elsewhere for the health and safety of themselves and their family.
Laura was awesome very professional
Professional staff and great service.
Inflexible and costly organization.
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