facebooktwitterpinterest
mobil menu

Valley Veterinary Service

  1. Massachusetts
  2. Massachusetts Veterinary Care

Reviews, get directions and contact details for Valley Veterinary Service

About

At Valley Veterinary Services, our patients and clients become our family. We care for primarily household cats and dogs.

Address: 920 Pleasant St, Lee, MA 01238, USA
Phone: (413) 243-2414
moc.liamg@4142tevyellav
State: Massachusetts
City: Lee
Zip Code: 01238


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info
Similar places near
South Street Veterinary Hospital South Street Veterinary Hospital 6 miles
Lenox Cat Hospital Lenox Cat Hospital 8 miles Dr Sally is fanatical about feline health care. If you have a cat and would like to e...
South Street Veterinary Services South Street Veterinary Services 9 miles
Pittsfield Veterinary Hospital Pittsfield Veterinary Hospital 11 miles Friendly staff, nice facility. Emergency and extended hours and kennels are all reall...
Adams Veterinary Clinic Adams Veterinary Clinic 25 miles Very good vets, on top of everything but they can be oblivious at times and are VERY ...
Mass Veterinary Cardiology Services Inc Mass Veterinary Cardiology Services Inc 35 miles Worth the cost. Dr was knowledgeable and took a lot of time to talk about the results...
Veterinary Emergency & Specialty Hospital Veterinary Emergency & Specialty Hospital 36 miles My dog must have gotten into something. She presented throwing up white foam. She was...
Valley Veterinary Hospital Valley Veterinary Hospital 36 miles A kind, friendly staff and a team of great vets. They've cared for a couple generatio...
Mass. Veterinary Cardiology Services, Inc. Mass. Veterinary Cardiology Services, Inc. 37 miles
Second Chance Community Vet Clinic Second Chance Community Vet Clinic 38 miles Very nice staff, Vet is very informative, best place to take your pet if you have a l...
Lichtenberg Veterinary Hospital Lichtenberg Veterinary Hospital 40 miles I've brought both of my cats to Lichtenberg and have been very pleased with each visi...
Belchertown Veterinary Hospital Belchertown Veterinary Hospital 42 miles I bring my Yorkie and all my Maine Coon cats and kittens (right now 22) to Leah. She ...
Second Chance Animal Shelter Second Chance Animal Shelter 60 miles I’ve had them spay/neuter my pets before and have not had any problems. However I hav...
Veterinary Surgery Center Veterinary Surgery Center 62 miles Great team of people! They did a great job helping me feel comfortable that I was mak...
Tender Heart Vet Care PC Tender Heart Vet Care PC 68 miles I cannot say enough positive things about Tender Heart Veterinary Care! Our dog rece...
Gardner Animal Care Center Gardner Animal Care Center 68 miles I have had my cat for 15 years and have gone to several vets and this is by far the b...
Dr Colm Scanlon Leicester Veterinary clinic Dr Colm Scanlon Leicester Veterinary clinic 68 miles I brought my cat to this clinic with some itching of her skin and irritation. Within ...
WagMore Veterinary Care WagMore Veterinary Care 74 miles This is the most caring, giving, knowledgeable group of veterinary care givers I have...
Reviews
Often uncaring bedside manner by veterinarians and lukewarm reception by staff make this a pet place to avoid if you love your cats. Cursory exams and bad vibes are the norm here, sad to say.
7 years ago (13-01-2018)
We have had nothing but good experiences at Valley Vet. We find the staff and doctors very professional and courteous. Our two dogs and several cats have had excellent treatment, and they have been gentle and caring towards our animals as well as to us! We have been going to them since the 1980s and will continue to do so until we have no more pets!
7 years ago (18-08-2017)
As a Registered Nurse and a person who formally worked in the customer service industry I have an acute since for what it means to provide good healthcare along with good customer service. You will not find this at Lee Valley Vet most likely due to the horrible customer service skills of their Office Manager, Susan Beckwith. These are the issues I have encountered Test done on my dog that I did not approve and were unnecessary when I had an area in her mouth lasered for a growth. One of the vets tried to retreat my dog for Lyme’s when her Quant C6 test came back at 32 after being 250. If the quantitative value is 50% less than the original value it means treatment was effective for Lyme’s. Again, if I wasn’t a Nurse I would not have known this and my dog would have been on antibiotics for another month!! I called for a prescription refill for my dog, was never given a call back that it was OK’d by the doctor and my prescription sat at the front desk for 3 days. Upon picking up said medication I asked for Heart Guard for a rescue dog I recently adopted. I had left her heart worm test at home, but told the woman at the front desk, Andrea, that I would drop it off next time I was in the neighborhood. She said it was fine. Well, Susan, the office manager overheard this and with a very cold and rude demeanor told the office assistant not to give me the medication. Now, I work in healthcare and there are rules that I certainly understand, but without even an explanation or a smile this woman turned to walk away like she could care less that I was a paying customer. I told her I had been going to this vet for years and she said she didn’t care and would be happy to forward my dogs’ records to another vet. Needless to say we are moving to Dr. Reiner at South Street Vet. I can certainly deal with a few mistakes here and there, but complete disregard for the fact that I am a paying customer by Susan Beckwith is so completely insulting and I expect my animals to be cared for by people with more decency. As a side note, I have spoken with a few people in the community who also feel this place is going down the tubes. I found South Street because one of the women I work with has had a very bad experience with them as well.
12 years ago (08-10-2013)
Comment on this business

Valley Veterinary Service map

to add Valley Veterinary Service map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.006 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy