Verizon Authorized Retailer, TCC

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Verizon Authorized Retailer

Address: 26437 Ridge Rd Unit 1, Damascus, MD 20872, USA

Phone: (301) 391-6111

Website

State: Maryland

City: Damascus

Zip Code: 20872

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Mike and his team are truly the best. Talk about making things easy and seemless! They’re friendly, trustworthy AND you don’t ever feel like you might be getting screwed. I bought an iPhone X and a plan from Katie after leaving my previous plan with my parents and she was super knowledgeable and knew how to explain things in a way I was able to understand. Some really good people in this store. Come here if you want to be treated like a person, and not a money bag. Keep up the good work!

 7 years ago (03-12-2017)

The staff is extremely slow and arrogant when it comes to any sense of the next customer in line. Also, I’ve found the the staff not so knowledgeable and the turnover rate over the years has been significant. I’ve been a Verizon customer for over 20 years and two days ago I said to myself, enough is enough! I’m tired of being Ripped off by this huge money grubbing company! Why do I pay so much money to a company that overcharges me, treats me poorly and hires any bo bo that walks through the door? I just recently upgraded one of my lines and two weeks and a couple days later Verizon came out with a “two for one deal”. I go into the store and patiently waited in line and watched one employee taking  his god ever long time (mainly having small talk) working with a customer. Finally, when this employee was done I explained my situation and he said “my purchase of sale system is down” and he would call me when it comes back up. He also said that the special would be honored for up to two weeks after my recent upgrade and because I was over a couple of days,  he “had the authority to extend it for up to 30 days so “don’t worry”! An hour later he calls and says that his boss would not honor the special! I was pissed! I had ENOUGH!  I drove right over to SPRINT and they hooked me up with 5 brand new Apple 10x phones with no problem (two of which were free)! They also bought out all of my contracts I had over at Verizon (up to $650 per phone contract). I also got a $50 gift card for free and my bill went from $470 a month to $280. The service is exactly as Verizon and  I’ve had no issues what so ever! I am so happy I left Verizon! Why didn’t I do this sooner? Take my advice and leave that company and save your hard earned money! I will NEVER walk into a VERIZON store again and I feel great about that! Good Luck!

 7 years ago (26-02-2018)

They Rock at the Damascus Verizon. They were super helpful. Great staff!

 7 years ago (15-09-2017)

Staff was immensely helpful in solving a problem of mine with Verizon

 7 years ago (07-05-2018)

Great experience! Josiah was very professional and we are very happy with the experience. One of our employees lost his phone at a job. Josiah went above and beyond to help turn off the phone and resolve the problem. We could clearly see that Josiah enjoys his job and loves helping customers! We will definitely come back and recommend to friends and family.

 9 years ago (17-08-2016)

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Verizon Authorized Retailer, TCC

Reviews, get directions and contact details for Verizon Authorized Retailer, TCC

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