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Verizon Authorized Retailer - Victra

  1. California
  2. Susanville Store

Reviews, get directions and contact details for Verizon Authorized Retailer - Victra

Verizon Authorized Retailer - Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 2605 Main St #7, Susanville, CA 96130, USA
Phone: (530) 832-3042
moc.artciv@ofni
State: California
Zip Code: 96130


Update Info
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Reviews
Holly Van Steyn was a fantastic help at the Susanville, California Outlet. She was able to troubleshoot the problem with my phone and got me hooked up with the phone cord I needed. Thanks Holly. I hope to make it back to Susanville to photograph the murals around town. Once again thank you and great job.
10 years ago (18-09-2016)
The manager called me when my niece decided to get a new Verizon cell phone. I wanted to order the phone online, like I usually do... but the manager insisted it would be the same as if I ordered it online, the only difference would be that my niece would get her cell phone that day. She called me a few times, kept asking me for my Verizon pin number to add the line to my current Verizon account. Several months later my niece switched her phone to Sprint, I kept my Verizon account (I've had for over a decade). 6 months later, without prior notification or warning I get a notification from a collections agency for almost $570.00. I've always paid my bill early or on time and have maintained an excellent status. I spent over an hour on the phone with Verizon, when they finally figured out it was the Susanville 4G store that had done it and wanted me to pay additional fees for the cell phone itself on top of the $350.00 early termination fee I have already paid. They never sent me a bill, never called me, zero notification until yesterday from the collection agency. I am not very happy with this and want people to be forewarned about this store, they can be very pushy and tell you everything will be the same...it's not. DO YOURSELF A FAVOR, GET YOUR PHONE FROM VERIZON ONLINE, DO NOT USE THE "4G Wireless" STORE!!
11 years ago (20-11-2015)
Terrible. Not helpful
9 years ago (03-08-2017)
District manager is very rude!!! Hung up on me without having the nerve to tell me they hired someone else instead for his other location
12 years ago (16-10-2014)
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