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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 801 W Camp St, East Peoria, IL 61611, USA
Phone: (309) 698-3810
State: Illinois
Zip Code: 61611


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Piss poor service and attitude from employees. One of the employees was supposed to take a single device payment so that we could upgrade and instead paid off the entire device with our card information. And then told us it couldn’t be refunded. Most recently, attempted to upgrade my 6S that I’ve had for nearly 2 years and only owed $90 on. Was informed that I had to pay off my phone before upgrade would be allowed. When I asked if the trade-in value of $200 could be applied to the remainder owed on the phone, they said if I did that, the phone would be paid off but the rest($100) would be lost. What?!? Less than helpful would be a kind description of my dealings with this store in the last year, and have had to resort to customer support over the phone to get any issues resolved I’ve had. I would highly recommend going to any other store if you have any business you need taken care of. Unless you enjoy dealing with smarmy smart-assed employees who don’t know squat about how to actually do anything other take your money.
8 years ago (29-11-2017)
I ordered a new phone online for $600.00 I got there to pick it up the lady came over to put us in the system to be in line. I told her I had ordered a phone and was there to pick it up. She said they didn't have it in their system and went on to the next customer completely ignoring me. I tried to reorder it on my phone and couldn't get the pickup in store option so I asked another guy that worked there he was completely unhelpful and said if I ordered it online I needed to call 611 that they couldn't help me and walked away. Worst customer service ever not only will I not be getting a new Verizon phone but I will be changing carriers these people are completely rude and unhelpful
8 years ago (28-12-2017)
For a place with hundreds of phones, getting someone at the store to answer is a impossible task. Was on hold for over 20 minutes, enough time drive to the store and show the non busy staff I was calling. Still best phone serice but its like choosing between endless diarrhea or endless puking, they are bad options
7 years ago (29-01-2018)
Needed a ohone, because my lgg20 burnt up. I was able to get a newer replacement phone through emergency replacement.
7 years ago (20-01-2018)
Not a Verizon customer. But they have a lot of smart home devices.
7 years ago (05-01-2018)
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