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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 346 Winchester St Ste D, Keene, NH 03435, USA
Phone: (603) 352-7000
State: New Hampshire
Zip Code: 03435


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Verizon customer service, Verizon login, Verizon wireless, Verizon Prepaid, Verizon Fios, Verizon phone number, Verizon internet, Verizon near me
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Reviews
Multiple times I walked in because I had a question that would have taken 30 seconds to answer and resolve, and I was forced to wait for 30 minutes. If you go at the end of the day during the week, there'll be lots of other customers there. But they rarely have more than one or two people helping all these customers, and the nature of the business means the customer can take 30 to 60 minutes if getting a new phone or plan set up. Ridiculous wait times.
8 years ago (11-08-2017)
I had to go in and upgrade 4 lines and the man that helped me was incredible. He went through everything with me from start to finish and even saved me money!!! I love this verizon store
8 years ago (04-03-2017)
I'm updating, and downgrading my review for several reasons. 1. Free class offered when we first bought a Samsung Galaxy was poor to useless. "Teacher" had no plan and asked us for questions. She should have taught us the basic functions at least. Class held in the middle of salesroom floor; noisey! 2. Paid extra $11. per mo. for insurance for over a year and when phone went through the wash, Asurion charged $200. deductable for replacement phone! Were never informed about this. 3. When my husband tries to reach the salesman he likes for assistance, he can never get through and is rerouted to Verizon somewhere else.
8 years ago (03-05-2017)
Week to week different employees. Very pushy and rude trying to upsell accessories and rude when you refuse. That wanted my passport to switch phones. I had an id and all three phone in hand but they wouldn't do anything without a license or passport. I've been a customer for years and have spent plenty of money there and have only occasionally been treated well. Terrible customer service I'd give them 0 stars if it let me
9 years ago (06-10-2016)
Rudely greeted by the initial rep, who literally would not help me once she figured out I was not there to buy and needed help with my phone. Second rep who actually helped was friendly but strong pressure to buy additional services.
9 years ago (08-06-2016)
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