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Reviews, get directions and contact details for Verizon

Verizon

About

Verizon - Mobile Generation was founded as a Verizon Premium Retailer in 2009. We are independently owned and operated by a local Midwest team.

Story

Mobile Generation was founded as a Verizon Premium Retailer in 2009. We are independently owned and operated by a local Midwest team. We have purposely sought to recruit technically knowledgeable employees that excel at customer service. We want to provide a better experience than going to a generic corporate store. We able to provide a level of service that is uncommon in the cell phone industry. We want to create lifelong customers – a lofty goal in retail. We welcome anyone to come in with questions about your phone and even if you did not buy it in our store, we are happy to help you learn about new apps and features and work through any issues that you have. Our goal is to give you a reason to tell a friend about your “surprisingly helpful” trip to the cell phone store.

Address: 257 Division St, Stevens Point, WI 54481, USA
Phone: (715) 345-1911
moc.cninoitarenegelibom@trebohcsd
State: Wisconsin
Zip Code: 54481


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Reviews
The service was great. Everyone there is very attentive and experienced. I had no trouble figuring out what I wanted and how to get it. The whole transaction went smoothly and they were all very patient with my requests. They gave me helpful suggestions but weren't so pushy as to make me feel like I had made anything but the right choice. 10/10 best Verizon store.
8 years ago (27-03-2017)
He was very helpful and explained stuff, and let me decide what I wanted to do and didn't rush me. Much appreciated
8 years ago (08-07-2017)
Always an amazing experience at the Verizon Stevens Point store! Have done a lot of business with them & they are all top notch professionals! Intelligent & great looking team! Keep up the outstanding performance!
8 years ago (20-03-2017)
They lied to me to make more commission. I went in to upgrade my phone; however, I was told that the edge program had been canceled and that it was only a short term "promotion". The alternative I was presented with was paying $500 down on my phone as WELL as the monthly cost. On top of that, I was going to receive: "free" phone case, "free" glass screen protector, "free" Bluetooth headphones, etc. I knew I was being lied to because I had just gotten off of Verizon's website before entering the store. So I went to the Plover location to upgrade. There was no issue here. Upgraded on the edge program and didn't have to put ANY money down except for the activation fee. The Stevens point store LIED to me and expected me to blindly purchase $500 worth of extra crap I didn't need. I am disgusted by this leeching behavior and I feel bad for anyone they've tricked into dropping a ton of cash that they didn't need to.
8 years ago (27-01-2017)
Friendly, upbeat and fun! Got a great deal on my new Samsung!
8 years ago (24-03-2017)
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