Very Important Pet Mortuary

Reviews, get directions and contact details for Very Important Pet Mortuary

Address: 2554 Lincoln Blvd, Venice, CA 90291, USA

Phone: (310) 365-3224

Website

State: California

City: Los Angeles

Zip Code: 90291

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

My baby died very suddenly in the middle of the night.  I called Very Important Pet Mortuary the next day.  Jane was very kind and sweet to me.  Jane came to pick up my pet and took the time to explain to me the process of bio-cremation, what to expect, and examples of what I would get at the end of the process.  Jane assured me that my pet was in good hands.  I really appreciated that.  A few days later I received a wonderful sympathy card from Jane and Tracey.  It was very delightful to receive.  Daniel then delivered her ashes several days later and presented me with a clay print of her paws, certificate of cremation and a beautiful cedar chest with lock and key.  

It was my first time dealing with the death of a pet.  It was a very difficult experience.  I appreciate Very Important Pet Mortuary's professionalism and ability to empathize with my grief.  

I would recommend their services to anyone looking to cremate their beloved pet.  

Thank you Very Important Pet Mortuary.

 8 years ago (24-09-2017)

I cannot write enough positive things about this team. 

Our sincere gratitude for being there, and helping us through a very difficult time. Our German Shepherds are family - being rescues - we do all that we can to reverse past trauma. Your patience, perspective, and advice on next steps were most appreciated.

You are simply - the best. 

It’s been a few months - apologies - please know we are glad you were there. 
Many thanks.

 8 years ago (09-10-2017)

More like Very Incompetent Pet Mortuary.  I had the misfortune of taking my long lived pet and my very first pet to this place.  Big mistake.  I went here based on a friend's recommendation.  She did Bio Cremation here not that long ago and I saw the ashes.  They didn't even look like ashes, but more of the whole dog remains with large chunks of bones so it feels like you are still with your pet.

I was expecting the same results.  What I ended up getting was what looked like normal fire cremation.  I got back a pile of dust.  They said if I did dig around in there I might find a bone and that it's the same process done as my friend since they only do bio cremation here.

You can look at the picture and compare for yourself, but they really dropped the ball on this one.  If I knew I would get back the same result as fire cremation I could have that done anywhere else for much, much cheaper than this over priced place.  They assured me the ashes were my pet's.  They also returned my medium sized dog in a tiny box, my friend got a larger box and it was for a normal size cat.  Looks like they also try and cut costs, by giving you a smaller box and tossing out the rest.

Whatever you do go with any other company.  Some options which provide great service and care with a lot of great reviews are: Choice Veterinary Care, At Garden's Edge, Pet Cremation, and Serenity Veterinary Care.  They all have 5 stars and the service you get there has to be better than here.  I wish I could do everything over, but in the end it's my fault for picking this company, do NOT make the same mistake as I have made as you'll live to regret it.

 8 years ago (16-02-2017)

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Very Important Pet Mortuary

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