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Video & Audio Center - Agoura Hills

  1. California
  2. Agoura Hills Electronics Store

Reviews, get directions and contact details for Video & Audio Center - Agoura Hills

Address: 28501 Canwood St, Agoura Hills, CA 91301, USA
Phone: (818) 735-9400
State: California
Zip Code: 91301


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Reviews
BEWARE OF THIS DEALER, THEY WILL LIE TO YOU!!! Bought a 4k Sony 75" TV and it has been nothing but trouble. When we bought it, we were told that if we bought the extended warranty and ANYTHING ever went wrong with the TV, they would bring us a replacement ASAP. Word of advice, NEVER BUY EXTENDED WARRANTY, IT IS USELESS. The TV has had and reported (to Sony) problems over 10 times and replace with a "re-certified" one by Sony once. It has a 90 day replacement on it from the delivery date. Now, over 60 days into that, we have reported multiple problems again and they are trying to make us wait until the 90 days has past so they don't have to replace it with a new one. The dealer has been no help and says that Sony has to take care of this until their warranty runs out.... So much for the extended warranty speech from the dealer. When the extended warranty kicks in after the first year, they would send someone out to repair it. That is not what we were told. My suggestion is to not buy ANYTHING from this dealer if you expect an warranty service. They won'y do anything to help you and you can get the same or better deal from Best Buy or Frys. I hope this helps someone from making the same mistake as we did. Also, this is the second TV we have bought and had problems with that one too, it was a Samsung. Both TV's very considered "high end premium" TVs, not inexpensive one.
8 years ago (11-11-2017)
Knowledgeable staff. Great place to go to get a TV or other home electronics.
8 years ago (08-06-2017)
The selection is Huge and quality product and affordable
9 years ago (06-09-2016)
Friendly people
8 years ago (12-07-2017)
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