Vigilante Plumbing, Heating and Air Conditioning

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About

We are a third generation family owned company. With over 80 years of experience serving New York City.

Story

Family owned for 90 years and known for charging by the job rather than the hour, helping you avoid upcharges during the service call, you can’t find a better heating contractor or plumber in Brooklyn, NY, than Vigilante Plumbing, Heating and Air Conditioning. Serving the five boroughs of New York City, they’ve maintained a reputation for providing efficient, cost-effective services with the personalized service of a bygone era.

The trained and tested HVAC and plumbing technicians at this company provide you with knowledgeable and effective repairs and installations on items such as heating systems, hot water heaters and air conditioning units. Considering a more efficient ductless heating system for your home? Their HVAC technicians can have it installed quickly, and you’ll be on your way to reducing your carbon footprint and lower electric bills in no time. Noticing some unpleasant odors around your property? Their plumbers will clean your sewers and drains and perform video sewer inspections to maintain a healthy environment.

Would you like to install and set up a regular schedule of maintenance for your home fire protection system? Their technicians will come out and install a potentially life-saving sprinkler system in your home and provide services such as sprinkler, hydrostatic and flow testing. They’ll also install new smoke detectors, and you can choose from ionization, optical or combined smoke detectors. After installation is complete, they will work with you to create a maintenance plan that meets the requirements of the FDNY (Fire Department of New York), NFPA (National Fire Protection Agency) and NYC.

For a quality company with a reputation built over three generations for superior customer service, contact Vigilante Plumbing, Heating and Air Conditioning. Call (718) 522-6111 today for an estimate, or visit them online for more information on their available discounts and services.

Address: 195 Douglass St, Brooklyn, NY 11217, USA

Phone: (718) 522-6111

Website

moc.gnibmulpetnaligiv@ecivresremotsuc

State: New York

Zip Code: 11217

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 8:00 AM – 3:00 AM
Sunday: Closed

Update Info

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Reviews

I would give this place 0 stars if I could!! AVOID THIS PLACE AT ALL COSTS!!! THEY ARE A BUNCH OF CROOKS!! They ripped my mother in law off so bad!! It's so terrible what they did to a senior citizen! Awful!! They run their business on defrauding people who don't know any better ... it started with a leak in my mother in laws pipe so she previously used vigilante to install a new hot water heater for her so she called them again they sent someone out to "diagnose" the problem he said the hot water needed to be moved and it's an 8hr job so they had to send another team out early in the morning to complete the job. She agreed to the price of $900 and made an appointment with the office for a new team to come out early the next morning. My mother in law gets paid by the hour and is not paid when she takes time off and is living on a tight budget. She took the whole day off of work and waited and waited and waited. Finally at 11:00 she called and the girl in the office said oh the guy is getting your new pipes now and will be on the way. So my mother in law waited some more and the men still weren't there at 12:50! So she called the office again and the girl said oh they will be there soon. They arrived at 1:30 made my mother in law agree to another $950 and she didn't realize they would be doing so little work she thought it was a huge job being that the man who previously came out made it seem that way. The men spent more time outside on the phone than working in the home they did about 20 minutes worth of work and changed 2 small pipes and charged her $1850!! That is unbelievable!! When my husband found out what went on he knew she was defrauded and taken advantage of he contacted other plumbers and they said it should not have been more than a $500 job and that was on the high end.  So my mother in law calls the company and speaks to the sales manager and tells him the situation he gets back to her and tells her he will change the price to $1150 this is still unacceptable! He then tells her we have to pay for travel time and truck maintenance and this and that which has nothing to do with my mother in law ... she should have only been charged for the 20 minutes of work and the 2 small pipes that were fixed. This company is disgusting and it's so sad that they do this to vulnerable people that don't know any better. Do not give these people any business they don't deserve it for the way they treated my mother in law!!! It doesn’t make sense that they told her it was an all day job that had to be started early in the morning but the day the men were supposed to come they didn’t get there until 1:30 so they already knew it was an easy job that wouldn’t take long! How disgusting!!

 8 years ago (10-11-2017)

I LOVE VIGILANTE PLUMBING! I have been living in my apartment for almost 3 years and they have been a pleasure to have addressing any of my concerns. The technicians are polite, intelligent, and honest - I can't ask for much more! There is one technician who has been OVERWHELMINGLY helpful and amazing in his service to me - Bill. If you call Vigilante (and you DEFINITELY SHOULD), ask for Bill...I promise it will be worth it!

 8 years ago (04-10-2017)

We have been dealing with Vigilante for over 10 years.  As usual, the employees were super professional and efficient. They showed up on time, got the work done quickly and were extremely courteous and pleasant to deal with.   They  cost more than a  handyman, but when you need a job done quickly (we had guests) and done right -- call Vigilante.

 8 years ago (01-11-2017)

It was quick and easy to schedule the service.  The plumber came on time, did the work quickly and cleanly and also answered my questions regarding a few issues.  Prices seem to be fair compared to what I've heard about similar service.  I highly recommend this company.

 8 years ago (04-10-2017)

They may be good, but I cannot imagine using a plumber who does not do emergency service during the dead cold winter nights!

 7 years ago (11-01-2018)

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