Vista Court Cabins & Lodge

Reviews, get directions and contact details for Vista Court Cabins & Lodge

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Come stay and play in the mountains with us!

Address: 1004 W Main St, Buena Vista, CO 81211, USA

Phone: (719) 395-6557

Website

State: Colorado

Zip Code: 81211

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Reviews

This is our first night. Everything is really nice, nice beds, all you have to bring is your food as spices. The staff is really nice. There were even 4 deer grazing in the front yard when we checked in!

 9 years ago (30-09-2017)

Stayed here every year for hunting for the last 10 years. Always a great choice!

 9 years ago (28-10-2017)

Definitely NOT the nicest hosts in town. They act like their guests are an imposition on their life and family time. Musty smells in the cabins are real turnoff.

 9 years ago (23-07-2017)

I am very upset by the customer service, or lack there of at this place. I was traveling to Buena Vista, with my sister. She has terminal cancer and is hyper sensitive to many things. Smell being one of them. We arrived at the cabin and immediately my sister had a huge reaction to the musty smell. We could not stay and checked out around an hour after checking in. We explained we had to leave  because of her reaction. My sister talked to the owner Pam, the next day to see if any refund was possible, considering the circumstances and the fact  that we did not spend any time in the cabin. Pam became extremely defensive and made it all about her and her livelihood, rather than about this particular situation. I am in retail ,where customer service is tantamount. This is not how to treat difficult situations. Needless to say, no refund was given, not even for one night, which would have been the decent thing to do. Greed trumps humanity, it appears.

 9 years ago (11-07-2017)

If I could give less than 1 star I would. This place is beyond awful. Their customer service has been terrible. My mom and my aunt went up to their cabin for a two night stay and had to leave within the first hour because of a foul smell in the cabin they were staying in. I understand that this is someone's livelihood, but I got to say the way handled this situation is atrocious. My mom has terminal cancer and is very sensitive. I sent her and my aunt to the cabins for their birthdays.  The smell of the cabin they stayed in was so intense that my mom started feeling sick immediately. Instead of the owner apologizing and offering to either clean it again or replace the money, she got very defensive and basically blamed my mom for it not working and said the only way they would return any money was if they could rent out the cabin for one of the nights and then they would return one nights worth. This is such bad customer service.

 9 years ago (11-07-2017)

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Vista Court Cabins & Lodge

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