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Reviews, get directions and contact details for Wahl Family Heating, Cooling, and Plumbing

Wahl Family Heating, Cooling, and Plumbing

About

Wahl Heating, Cooling & Plumbing, Inc. is family owned and operated since 1980.

Story

Wahl family Heating, Cooling and Plumbing is family owned and operated since 1980. Our family is dedicated to providing you and your family with outstanding customer service, ethical business practices, and quality craftsmanship. We guarantee your satisfaction and offer services 24 hours a day, 7 days a week.

Wahl Family Heating, Cooling and Plumbing is fully insured and licensed for your protection and peace of mind. Our technicians are rigorously screened, certified, well trained, uniformed, professionals. A Wahl family member is involved with every aspect of our business, enabling us to ensure your satisfaction. Give us a call today!

Address: 703 Washington Ave, Carnegie, PA 15106, USA
Phone: (412) 276-9245
moc.liamg@tnempolevedssenisublhaw
State: Pennsylvania
Zip Code: 15106


Reviews
I called Wahl to connect my washer and dryer to the water lines in my newly constructed home. These were previously installed in my prior residence and I was afraid to connect them myself since the laundry room is on the second floor. He guaranteed that if I paid for the $399 burst free pipes that and leak would be guaranteed. Total cost, just short of $500. The plumber had to come back a second time because he had to go purchase the parts needed. Well it leaked less than 2 months later, damaged the laundry room floor and the kitchen ceiling and kitchen floor. At first they said there was a gray area because the leak was a result of reusing the old Y connector but the plumber said they would take responsibility for the repairs because They stand by their work. I don't feel there is a gray area and neither does my insurance company. I never asked him to reuse the Y connector and the gasket that failed was in the burst free pipe. He had to reuse it because he forgot to buy one. He also counted the number of pipes needed wrong and had to reuse one of the old pipes as well! They got people here to dry everything fast but to schedule the repairs have been like pulling teeth. They told me I had to pick out a floor from Home Depot so "we" don't have out of pocket costs. I want the floor that it was because it is in other places in the home and my home is brand new! The floor I want is cheap too, under $200, so I don't think I am being unreasonable. They also are failing to acknowledge that the kitchen ceiling and the kitchen floor both need fixed. Some customer service! I have filed an official complaint with the BBB and am prepared to take them to court for the repairs if needed. The leak was the cause of improper installation of the plumber and improper examination of the pipes with the plumber clearly admitted to. Don't use this company, they say they will do something and do not follow through.
9 years ago (19-09-2017)
Randy was awesome. He did a thorough job, was personable, cleaned up after his work and got us through a tough weekend plumbing issue. He is a terrific ambassador for the Wahl company. He was punctual, thoughtful and made two visits to take care of us because of a part he needed that wasn't available at 10PM on a Saturday night. A 5-Star experience for sure! Thanks Randy and thanks Wahl Family Company. Great job.
9 years ago (06-08-2017)
Update: wanted to update anyone who is looking for help out there. I called Gery Heating and Cooling in Pittsburgh. They fixed my problem and didn't try to sell me or scare me with recalls that wasn't true. Go with them instead of those who offer pressured sales. I'm so relieved. Response to Company 10/18/2017: Your salesperson who was supposed to be a repair person came to me with certainty that my unit had a recall. He used scare tactics using fear to carbon monoxide to force me into buying a $4000 tankless water heater. He told me your company was certain of the recall. I proved him wrong by calling the manufacturer and then putting him on the phone with them. Anyone out there please use extreme caution calling this company. They charged me $124 for them to scare me and do nothing to help. AND, I still have no hot water. Let my expensive lesson stop you from doing ANYTHING with this company!!! Please beware of aggressive sales. first, the repair/salesman told me there's a recall on my tankless water heater and he can't touch it per company policy. I called the manufacturer in front of him and found that to be untrue. Next he checked with his company and came back with he can't clean it because of liability issues with cleaning flame rods and he must replace them only to tune of $300. I paid the service charge. Can't wait for this guy and his company to leave my home!
9 years ago (21-10-2017)
Randy C. performed my annual air conditioning maintenance check today. He did an excellent job. He was courteous and friendly. He took the time to explain the results of my check in great detail to me. When I am due for my fall maintenance check, I am putting in a special request for Randy. Thank you.
9 years ago (11-08-2017)
!!!WARNING!!! under no circumstances allow anyone from this company to enter your home, if you do you will seriously regret it. 3 visits from Wahl technicians in about 12 months, 2 of those visits resulted in strong-arm high pressure extortion like sales tactics from the technicians for a total of about $10,000 worth unnecessary “repairs”. I’m not sure if it was gross incompetence or criminal intent. I guess in the end it doesn’t matter as it cost me lots of time, energy, money and damage to my property. I suppose if Wahl would stop incentivising their technicians to make sales, they might actually spend time doing what they came to do instead of creating situations where they need to sell me something I don’t want or need.
9 years ago (11-10-2017)
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