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Reviews, get directions and contact details for Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-9pm, Sa 9am-6pm, Su 10am-6pm

Address: 18430 Sherman Way, Reseda, CA 91335, USA
Phone: (818) 343-4513
State: California
Zip Code: 91335


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM


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Reviews
Placed a photo order at 5:12 1/19. Around 6 I call and speak with a guy at the photo department, he tells me “yes you’re order will be ready in 30 min, I’m working on it right now.” I stop by the location at around 9 pm, three hours later after I was told it would be ready. The cashier at the photo department, I believe his name was Juanito, calls over the manager Cinthia after I give him my name and ask for my order. I’m confused at this point why does a manager need to be involved I’m just picking up. Cinthia is the RUDEST manager I have dealt with. She comes over and in a bothered tone states “I couldn’t get the machine to work so I couldn’t process your order. I thought someone called you, I left a note for someone to call you.” I’m visibly upset at this point, I was lied to as a customer. I then tell her “This is unacceptable how can this be corrected? I drove down here 3 hours after it was said to be ready and no one within that time frame could call me or better yet if why didnt you call me if you wrote down the note??” Her response is to give me attitude and say “I’m not in charge of the photo department.” I let her know that she just told me she was trying to get the machine working for my order and she wrote a note for someone else to call me. What does that have anything to do with being in charge of photo, she’s a manager of the store which includes photo. She proceeds to give me attitude in front of other customers rolling her eyes and sighing, brushing me off telling me to go to the walgreens in Tarzana because there’s nothing she can do. I ask her to call because I really need this photo cube as a gift for today 1/20. She walks away into the back, comes back out 10 min later and says “yea she said she can do it but it will be ready tomorrow.” I ask who “she” is and her response “I don’t know she just said she’s the manager there.” At this point I’m just shocked at how she’s giving me attitude for an error that was made on their part. I’m extremely upset and this is just ridiculous. Cinthia should be held at a higher standard and at least be taught how to talk to customers and resolve an issue when it’s an oversight on their end instead of giving attitude!
7 years ago (20-01-2018)
This place is clean, this place has nice staff. I always find what I am looking for when I come here. Its down the street from where I live
7 years ago (13-10-2017)
Much faster and takes care of your needs better than CVS. Staff listens to you closely.
7 years ago (14-10-2017)
Convenient. Clean. Ample parking. Needs more help in cosmetics. One of my prescription seemed to be overpriced.
8 years ago (05-08-2017)
One of the better Walgreen's. Get my Rx correct 6 out of 10 times. Seem to have problems billing properly. Nice drive through.
8 years ago (17-12-2016)
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