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Walgreens

  1. California
  2. Grass Valley Store

Reviews, get directions and contact details for Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-9pm, Sa 9am-6pm, Su 10am-6pm

Address: 880 Sutton Way, Grass Valley, CA 95945, USA
Phone: (530) 271-1021
State: California
Zip Code: 95945


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Reviews
Annoying phone system, chronically under staffed, slow service & to top it off, I was told my prescription medication would be available the next day. It took another week before the damn thing was filled - and I never got a phone message to explain that it wasn't available, that they got it in stock or that my scrip was filled. WTF is that? God-damn awful pharmacy.
8 years ago (19-04-2017)
Never, in my whole life have I ever had to wait 24 hours to pick up a prescription. And honestly whatever, I don't mind having to wait a day but don't tell me every time I call (I called over 5 times) they would say my prescriptions would be ready in 45 minutes. This is absolutely the most poorly run pharmacy department I have ever been to. I move around alot, so iv been to my fair share of Walgreens/pharmacy. This is also the FIRST review I have ever written in my life about anything. This hole they call a pharmacy is that bad. I wish I could give less than one star. I feel giving a whole star is being far to generous.
9 years ago (01-11-2016)
By far the absolute worst service I have ever experienced! Rarely do I not wait at least 20 minutes to pick up a prescription it is usually more like 40 plus! I use to allow at least 4 hours, now I try to call 2 or 3 days in advance for a refill in hopes they will be ready...sometimes they still aren't! The only reason I am still a patron is because they are a major provider and we normally move every couple years! The people are nice but the service is beyond poor. I will be happy when I no longer have to deal with the monthly frustration...there has to be a better way to run a business. Also this is the FIRST time in my life I have written a review on a site...it is that bad!
9 years ago (16-08-2016)
Terribly understaffed. Now they have hired a number of new people; however they seem inexperienced, and not terribly polite. It would seem that Walgreens has lowered the bar for new hires.
9 years ago (14-07-2016)
A Prescription was called in to be filled at Green Valley, Arizona. Due to an apparent typo at Walgreens the prescription was filled at Grass Valley, California. Similar name???? not really. I tried to call the Grass Valley pharmacy for four hours and got a busy signal. Really, 4 hours? So I went online and found another phone number and was put on terminal hold with horrible music and constipation commercials. So after I have suffered through the lousy service from Walgreens I will NEVER use them again. If this was my only bad experience at a Walgreens pharmacy I'd give it another chance, but unlike the awful hold song I'm being tortured with " you're not the best thing that ever happened to me", but one of the most unpleasant. Now it's "raindrops are falling on my head". I think this is a plot to get people to just hang up in despair. I will keep typing (I'm a slow typist) as long as I am on hold. Don't worry, I don't ever expect anyone to read this or give my complaint a minute of their time, even though I'm having to obviously spend a LOT of MY time trying to do business with you. I think I may have to capitulate and hang up. The music is sickening me and I'm using up my cell minutes. I will try to get a human at my local Walgreens. Maybe they can reach your Grass Valley store. Corporate people: You may need to pay your pharmacy staff better in order to get enough people and people who are able to service customers without the usual Walgreens louse attitude. Just say'n I gave it one star, only because there was no zero star choice.
11 years ago (06-03-2015)
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