Walgreens Pharmacy

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-8pm, Sa 9am-6pm, Su 10am-6pm

"Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm"

Address: 99 Granger Blvd, Marlborough, MA 01752, USA

Phone: (508) 229-0540

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State: Massachusetts

Zip Code: 01752

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Reviews

I was on the phone for over thirty minutes today. My phone got picked up and then put down and picked up again and then put down. When I went in person I spoke to the one pharmacist on duty at the Granger Blvd location. I told him I was on the phone for 30 minutes. He said he was the only pharmacist on there and that he did not have time to answer the phones. He said he had seven people waiting on the phones at that moment. He then spoke to his co-pharmacist and told her not to pick up the phone. I have a problem with this because pharmacists are supposed to be trusted and can also be called upon for medication side effects and emergencies.

My spouse and I had booked our COVID booster appointment for this location. After driving over 20 minutes to get here, we were informed by the pharmacist that they were not administering shots. Neither my spouse nor I received any call or notification regarding this. I understand that we are all human and errors occur, however, a little bit of grace from the staff would have been appreciated. Rather than shrugging and stating "I don't know someone should have called you," some customer service would have been appreciated. Do better.

Tyler was amazing. He helped me and my son take his passport picture. Helping my son take his picture without a fuss. I am so pleased with the outcome! I recommend anyone to go and ask for Tyler! He is the best! 12/10 Better then Good!!!!

The team in the pharmacy is absolutely incompetent, and lie to avoid doing their jobs. I tried to pick up a prescription and was they would need to call my insurance. I was promised a call after they reached my insurance, that call never came. I called 24 hours later and was told they tried but sat on hold for an hour with my insurance, so I should just call myself. They again told me they’d call my insurance but instead they put my medication back. I called the insurance myself and reached a human being in under 2 min. When I showed up at this location for my meds, I got an attitude and was told my meds were put back and I’d need to wait an hour. The entire team needs to be replaced, this level of blatant disregard for professionalism and human decency is unacceptable. The manager of this store should be ashamed.

Worst service. We scheduled appointment for vaccine and after we reached they informed ‘Vaccine is not available….visit again in 2 days’. We travelled 20 miles plus to get the vaccination. Walgreens atleast could have informed us. They dont care but they wont even accept their own faults. We were informed ‘refrigerator is not working….’.

The manger rolled her eyes and complained when i asked to speak with her about a product i needed. she said i was wasting her time when i could’ve went online before coming into the store and figured it out on my own. not a fair way to treat a customer or any person.

Price on shelf was 3.29 but they had placed in wrong position. Manager and cashier had no clue how to suspend sale and go to next person so the person behind me was upset that Ghetto Walgreens didn't know how to do their job.

Went to get my boaster shot - arrived about 2 minutes before my appointment time - pharmacy has two windows - 1st window - One lady in pharmacy was busy assisting drug refill customer - so did not disturb her and awaited on 2nd windows  which said - covid vaccine check in - for over 15 minutes no one even checked or offered any assistance.  Another lady  in the pharmacy - walks by wondering few times - does not inquire. With over  15 minutes as 1st person waiting at window  - I  asked - excuse me, I’m here for my booster dose  - the Second Lady snaps at me and says that you got to stand in one line. I let her know that I’m been stating at window for long and  inquiring if I need to fill any form and further wait time. She snapped again and just repeated that make one line. Now after 15 minutes standing at a glass window - where everyone in pharmacy could see me - no one  checked in and when I inquire - I get this rude reply.  I clarify that I’ve been 1st lesson standing at the window that says - Covid cab one check in -  and no other sign or instructions says anything else. She  abruptly walks away saying they don’t have enough staff and returns few minutes later and ask me my details - my time of appointment and than ask me to take seat and wait.  I was called about 30 minutes past my appointment - which is not a problem - as I understand that delay do happen - it’s the response and customer handling incapacity and unprofessional approach of staff at this Walgreens that strikes me to write this review and let people know that better staff is at other locations - this person and her manage seems to be careless.

Unfortunately the worse outdated Walgreens I have seen the food expires there are long lines they smoke cigs and leave the cashiers to long lines .. the managers seems not helpful and just automated like they done care. I stopped using the pharmacy year ago they were understaffed rude. Just on the basis of expired products and employees they should close the store renovate

Terrible company in general. Always has items in stock only to cancel multiple orders after orders are placed.

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