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Walmart Auto Care Centers

  1. Georgia

Reviews, get directions and contact details for Walmart Auto Care Centers

Walmart Auto Care Centers
Address: 1100 Thornton Rd, Lithia Springs, GA 30122, USA
Phone: (770) 819-8749
State: Georgia
City: Lithia Springs
Zip Code: 30122


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews
For years I've gone to this location for oil changes on our three cars. Today I went to have a tire repaired. After an almost 2 hour wait I go and check on the status. The inside person started to ring me up but needed some additional paperwork goes outside and finds out that the tire machine broke. The technicians didn't bother to tell him that they couldn't do any more tires but not even the ones that they hadn't gotten to yet. Mine. I understand things happen But it was inexcusable for them not to let us know and have us continue to sit there for nothing.
8 years ago (20-05-2018)
Once again another bad experience with Walmart. This is a store that refuses to get their operations in order. For instance I made several calls to find out what time the auto center opened in order to have my tires put on which I had already ordered the new tires in advanced on Walmart website to deliver to this store. Call # 1 - they transferred me to the auto center and no one answered. Call # 2 - they answered my call at the front desk, tried to transfer the auto canter, placed a notice on the intercom and no one still answered at the auto center. They later returned to say there auto center was closed until 12 pm that day because they did not have technicians. Call # 3- no one answered again at the auto center so I then drove there by 5pm only to find out that they had closed because they were short-staffed and the technicians had left for the day. While there I asked again about Auto Center hours and finally got a straight answer 7a - 7p but will accept last car between 5:30p -6p. Since the clock was ticking with my online tire order and after one more attempt to put my tires on my car I finally drove there on another day and the service was awful. The person who took my information try to multitask and was awful at it. She tried to help me as well as two other customers although I was the first in line. She was running around trying to do everything for everybody and was so ineffective. And as a customer I'm standing in line wondering why did she take my information and then started helping two other customers and then trying to help the technician on the POS system literally all at the same time. What the heck was she doing...scatterminded and multitasking gone wrong. So while she felt she was trying to be helpful it was so ineffective resulting in terrible service. And I had a spare tire on my car and instead of the technicians putting and securing it where belongs on the truck, they threw the spare tire in my trunk. How stupid are they? I literally had to take my truck to the dealership for them to put it back where it belongs. Once again I cannot understand how Walmart continues to thrive with the terrible, awful service they provide. And this store is constantly and always out of products. I am truly amazed how they stay in business but every business will have their day to anwswer and very similar to Kmart, Walmart will have to answer too
8 years ago (22-05-2018)
The experience was not good. It was not managed properly they had one person doing multiple roles such as cashier order picker etc.
8 years ago (26-05-2018)
I am livid right now!!!! I am so upset!!!!!! After juts getting off a 8 hour shift now my husband is coming to get me and my tire is still not fixed !!! I have been up to Walmart 8 times about these tires I purchased from them not even two months ago I am outdone right now! I spent my hard earned money to buy me new tires for my car and every since no exaggerating I have been putting air in 1 of the 2 tires that is constantly going flat! I paid for there now I am having to spend more money putting air in them every single day I am heading anywhere I am pissed right now!!!! I feel.like Walmart is selling used tires as new ones and making consumers pay new prices! There's no excuse for this! After the first time it would've been nice if they would've have gotten it right but there is no excuse for me coming here 7 more times after now I am still having to go back for the same tire they have obviously been making me pay for absolutely NOTHING! This is he worse experience I have ever had with them and I will never purchase tires from them again and I am going to make sure I tell everyone so they don't either everyone who's been around me have seen for themselves that Walmart tires suck!! And they're telling everyone as well about it ! At this point they're endangering my kids and I Life by constantly acting as if they're fixing them and sending us back to the toss as if we're safe! I am so over Walmart thinking about switching back to Kroger!
9 years ago (06-11-2017)
Got conflicted messages in auto. Took longer than expected. Overall found everything we needed
8 years ago (16-05-2018)
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