Walmart Pharmacy

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Address: 3111 Browns Mill Rd, Johnson City, TN 37604, USA

Phone: (423) 282-9484

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State: Tennessee

Zip Code: 37604

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Reviews

I have been to this pharmacy approx 6 times. Rarely is the bedside manner of the pharmacist and pharmacy technicians friendly. They act like they hate their jobs. Usually, the most friendly person is the cashier. Will use Walgreen's from now on.

 8 years ago (06-06-2017)

I'm not sure if the employees here are willfully ignorant or actually suffer from a mental deficit, but I feel that neither case should be handling prescriptions. I called at 9am, explained that I was in town for an emergency and I needed a 3 day supply of my medications, because I knew that I was not eligible for refills. I arrive one hour later, get to the counter, and am informed that there are no medications ready. After checking another computer system, the clerk explains that there is a hold because I am not eligible for refills. Luckily, no one had the foresight to attempt contacting me via the cell number I have on file to rectify the situation, because clearly customer service is frowned upon in this establishment. So I now explain my situation to the 2nd staff member of the day, who yells across the lab to the pharmacist for permission, and then tells me I will have to wait for them to fill it. I checked out my groceries and returned to the pharmacy and ended up waiting 22 minutes for 3 whole capsules. Incredible. The entire staff had to muster their handful of brain cells to struggle through a 3, 2, 1 countdown. Next time, I'll drive out of my way to avoid this pharmacy.

 8 years ago (27-03-2017)

Really friendly workers at this Walmart, super helpful!

 8 years ago (05-01-2017)

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