Walmart Pharmacy

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Address: 5335 Highway 280, Birmingham, AL 35242, USA

Phone: (205) 980-7178

Website

State: Alabama

Zip Code: 35242

Reviews

No complaints from myself nor my doggo. Thankful for this location being so close to home

 9 years ago (19-08-2017)

I have had nothing but trouble with this pharmacy.  I have repeatedly told them which of my scripts need to be 90 day supplies as required by my insurance.  Doctors have written the scripts as such.  Walmart comes back and says they can't fill them in 90 day qty and have said they've contacted my insurance and my insurance has said they won't either.  However, I had my insurance contact me today and inform me that if I don't start filling these scripts in 90 day qty I will have to start paying out of pocket for them.  I immediately contacted Express Scripts and requested to move ALL my scripts to them.  In addition, their customer service is sub par on a good day.  They do not communicate with customers when they are out of medication for a script they have had for 2 days, they constantly make you wait while they re-run something that you went out of your way to call about to inform them they would need to contact insurance.  I am in no way being unreasonable as I have worked as a pharmacy tech and I know the demands and constraints, but my experiences should have never occurred if these ladies were doing their job adequately.

 10 years ago (18-05-2017)

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