Waterloo Public Library - Main Library - Waterloo Regional Municipality

Reviews, get directions and contact details for Waterloo Public Library - Main Library

Address: 35 Albert St, Waterloo, ON N2L 5E2, Canada

Phone: (519) 886-1310

Website

State: Ontario

Zip Code: N2L 5E2

Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: 1:00 – 4:00 PM

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Reviews

I took out a book recently and it unfortunately had some water damage due to all the rain.  I was charged an astounding  $50 to replace the book despite it being available for less than $20 on Amazon.   I was told by staff that they sometimes reduce the charge, but they were unwilling, despite the fact that I am on long term disability.  They were not even willing to make a reduction on their administrative fees despite my being very apologetic.  I had even applied to be a volunteer with the library in the past, but never heard a response.

All in all, it was an extremely hurtful situation.  I understand my responsibility, but was hopeful for some help.  Very disappointing and a cause of a large amount of anxiety.  As an acquired brain injury sufferer this was hard to deal with.  My disability isn't visible so my anxiety often isn't understood.  I have used the library frequently to help with my injury, but am now just filled with hurt and disappointment.

 7 years ago (03-02-2018)

A lovely, bright and quiet library with friendly staff and a great selection of books. I especially enjoyed their tables by the windows and all the friendly touches and decor inside. It is well located in Uptown Waterloo, steps from wonderful stores and restaurants.

 7 years ago (03-12-2017)

Wish they had more selection but great staff

 8 years ago (11-10-2017)

Great location, friendly environment, staff are always there to help. The parking is HUGE! The children's department is my favourite section of the library. There is also a vending machine on the second floor. price is $1.00, very reasonable. The washrooms are always clean. Lots of computers on both floors. I'd recommend this library to everyone!

 9 years ago (18-06-2016)

Great place to study, read, or spend some time in Waterloo.

 8 years ago (13-10-2017)

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Waterloo Public Library - Main Library

Reviews, get directions and contact details for Waterloo Public Library - Main Library

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