Wawa

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Address: 1511 Springfield Ave, Maplewood, NJ 07040, USA

Phone: (973) 885-0575

Website

State: New Jersey

Zip Code: 07040

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Reviews

In various occasions I had a couple issue that I had to call the manager, I been insulted and yell a couple times. But tonight was it, we are approaching the pump we are seeing the worker. He start hitting my window and complaining that we hit him with the car. Start complaint that he is doing a living, not drugs and he keeps going and going about that only happen to black folks. We apologize to the worker, I’m sure that we didn’t hit him with the car. He start using the f word. For me he is trying to get some money. It’s the last time we use this WaWa.

 7 years ago (08-01-2018)

The cookies are AMAZING. The workers are quick and kind and the food never fails to amaze me😀

 7 years ago (01-01-2018)

12_25_2017 marks the last time i step foot in that low class unprofessional establishment.. some old hispanic no green card having idiot tells me i have to pay extra for Carmel.  So i let  his broke ass have  it. Foh. I make more money than you bitches in there with a attitude..

 7 years ago (26-12-2017)

I'd like to state a disclaimer that every other time I have been to this Wawa I have not been let down by the staff. This Wawa deserves 5 five stars on the regular just this one experience needs to be heard by management. They are laid back and awesome- minus one employee. I find it astonishing that one employee would be capable of really making the regular delightful Wawa experience so unpleasant. Wasting valued time of the customers by allowing everyone to order their food on the computer and collect multiple items for purchase only to make them wait until they reached the front of the line to explain that "his machine is only is accepting cash at the moment because the whole system is down" when it very obviously is not is not only disappointing but unprofessional. Then attempting to remedy the problem by stating that there's an ATM we can all use with no surcharge- what a mess. I ask if any other machine is taking cards but he just replied no without even trying first! Now while we were trying to figure out if the no surcharge on the ATM genuinely applies to us, he ignores us and all the people he was screwing over while continuing to take the customers behind us who can pay in cash and forcing those who were figuring out if they had enough cash to wait in line all over again after waiting in the other new line that had to form at the ATM. If your "system isn't working" then tell people cash only at the door.  Wasting people's time and holding them up from the busy lives they must return to just pisses them off, isn't a great look, and never fit Wawa's previous track record of serving up 100% guest satisfaction.  The worst part? I know that I'd still get a surcharge.  I have no choice but to either  pay the surcharge or leave empty handed so I leave.  Finally caving to my hunger, I decide to go back at 4:00am and just pay the surcharge to come to find that he (If memory serves me correctly- Charles) has now moved over 1 register and he can accept cards again! However, now both the ATMs are down and out of service.   I hope this Wawa location soon hires a more competent employee for the checkout process as the rest of the staff has been regularly awesome,on point, and extremely helpful from the gas attendants to the super heros who make our subs.  I'm thankful that this was resolved in a matter of hours and we can now return to enjoying the regular wawa run. However, this was so infuriating and rude that it was worth every second to write this review.

 7 years ago (06-12-2017)

The staff is friendly,  it's clean and breakfast is made to order perfectly! They also have a wide range of coffees that you can try before you buy.

 7 years ago (26-11-2017)

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