Welland County General Hospital

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Address: 65 Third St, Welland, ON L3B 4W6, Canada

Phone: (905) 378-4647

Website

State: Ontario

Zip Code: L3B 4W6

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Reviews

Brought my husband into ER for heart related issues at 12:00am Sept 16/17. The overnight ER and Triage nurses were excellent. They were very busy but took very good care of him. They were very professional as was the ER doctor that night. They actually care about their patients and you are not just another number. A great big appreciation and thank you to Joel, Samantha, Corine, Lisa, & Dr. Porwal.

 9 years ago (17-09-2017)

I passed a kidney stone waiting to be seen. Was there for 8 hours of which 6.5 hours were in the waiting room which was filthy. I had no idea what was wrong with me, I was just in agony the entire time. Didn't get so much as a Tylenol for the first 7 hours.

On a second occasion I had complications after a surgery and was bleeding under the skin (hematoma). I was in shock and throwing up. They gave me some gravol, some fluids and sent me home with an active bleed. Had a friend drive me to another hospital where I had to have another surgery to have 500 cc of blood drained. I complained to the Welland hospital but of course they claim "the care provided was appropriate." They could very easily have killed me.

There are probably some exemplary healthcare professionals at the Welland Hospital, but I would not send anyone I care about there... Or even my worst enemy.

 9 years ago (01-11-2017)

My mom is currently in Welland County being treated for a broken leg. The nursing staff on her floor are wonderful. It is a far more positive and better environment than some of the other hospitals in the area.  

I wish the politicians would take their head out of the sand and realise closing all these small hospitals is a bad idea especially when you haven't even started to build the new Niagara Falls hospital that you're promising!

 9 years ago (27-06-2017)

If you have an emergency, don't bother with this place unless its something 'normal' and you don't mind the possibility of catching something. Firstly its a small, old hospital, which would be fine but it had dirty floors, a small and uncomfortable waiting area, dirty bathrooms, tissues and mess left behind from previous patients left there for the entirety of my wait (which was 3.5 hours even though it was a predicted 2.5 hour wait, because the triage nurse apparently had placed me at the bottom of the list for something that was serious enough for the doctors to want me to stay overnight) and generally lacked the expertise to properly diagnose me. The doctor admitted she didn't know what was going on and that they didn't have anyone on site to diagnose me (hence staying overnight) but still absolutely terrified me by telling me I would most likely need surgery in the morning. It turns out she didn't have a clue what was going on and had actually told me a bunch of incorrect information (only some of which I was aware of at the time - thank goodness for Google). They wanted me to wait for 8 hours in an exam room with no real bed/blankets/etc for me to rest properly. I discharged myself (against their recommendation) and went to St Catharines instead where I waited less (despite the longer predicted wait time) and was properly diagnosed. I didn't need surgery.  They should have sent me there immediately after realising that they didn't have the ability to diagnose me at that time when St Catharines absolutely did.

 9 years ago (25-09-2017)

Tremendous staff !!!- Truly professional and kind. Thank you so much for all of your care and concern.......

 9 years ago (30-09-2017)

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