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Reviews, get directions and contact details for Wells Fargo Bank

Wells Fargo Bank
Address: 655 N Fair Oaks Ave, Pasadena, CA 91103, USA
Phone: (626) 685-9275
State: California
Zip Code: 91103


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Reviews
Convenient hours. Easy parking. Open Sundays. Long lines and under construction.
7 years ago (06-09-2017)
I visited Wells Fargo this past Tuesday evening around 645. Although they close at 7, I was helped immediately. The first face I seen was a teller and her name was Elizabeth? I'm really bad with names but she had a nice, comforting smile and helped me with no rush. I walked inside the office to speak with a bank about opening my account that had been closed for overdraft reasons. I had a seat and someone brought me water immediately and I was very happy about that since I had just walked 20 minutes to get there. Literally a minute after waiting, Trisha started to help me out. I was very relieved how fast and how helpful she was. It was already almost closing time and no one seemed to mind how late I went in. I accidentally went in $5 short so they said I would have to come in tomorrow. I didn't mind at all because they were so nice about it. Trisha introduced me to her manager & coworker, Edgar, since he would be the one helping me out the next day. After paying for one account, I was all set to leave for the day. I definitely left with relief since I was getting my account back! I also felt very satisfied with the way everyone spoke and treated me. The next day, I arrived around 3 for my appointment. Immediately again, I was helped by Edgar. Both Trisha & Edgar treated me with respect and kept their promise to open back my account. I was indeed a little worried I wouldn't be able to, but in the end they did! I am very grateful for how professional and genuine they were. While I was sitting speaking to him, the manager greeted me and remembered my name. I felt so good because Wells Fargo is literally the only place where they remember my name lol I love that! After about 15 minutes or so, we had finished what I went in for. Thank goodness for such a fast, easy bank like Wells fargo. I am very ecstatic to be a customer once again! Thank you.
8 years ago (14-10-2016)
The tellers talk to much to their customers and make the line extra long, and some customers wanna tell about their day weekend month and year- and the tellers egg them on. I wish no one asked me to open an account here every single time I come. I do specific business and not interested in wells.
9 years ago (24-07-2016)
Easy access. Usually busy
8 years ago (30-01-2017)
Always long lines, extra bankers/ tellers always just standing around shooting the bull while the line is by the entrance of the store. I'd rather drive to Lake and green deal with traffic and parking just for better service.
9 years ago (15-03-2016)
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