Wells Fargo Bank

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Address: 532 Main St, Cañon City, CO 81212, USA

Phone: (719) 275-3344

Website

State: Colorado

Zip Code: 81212

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Reviews

This rates as the worst banking experience that I have ever had.  After waiting over an hour for help, I finally received it.  I left the bank thinking my problem was solved and two weeks later, my account was closed. Before the account was closed, I tried to phone for information about a letter I'd received from the head office. I was never connected directly to the person I needed to talk with, but was told that phone calls are replied to between 24 hours and 48 hours after a customer calls in. I did receive a callback, but only on my answering machine.  There was no other attempt to contact me.  I'm wondering if this is a failure in the whole Wells Fargo banking system.  This is the second Wells Fargo Branch I tried to contact to get my problem solved. Perhaps they have done me a favor by closing the account.  I'm moving on, and will try harder to convince my husband to move his business account to another bank.  A very frustrating experience.  If I could rate it a ZERO, I would.

 14 years ago (12-08-2013)

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